•Represents service on cross functional product development teams, assist in the development and successful implementation of new product introduction plans.
•Creates and maintains parts and service materials and literature including service manuals, bulletins, and parts lists
•Assists with service dispatch team
•Reports on Parts Business sales and trends including customers and parts.
Develops programs to support and profitably grow parts business.
•Develops price strategies for parts, service, planned maintenance, and installations.
•Monthly analysis of warranty data, seeks trends and product improvement opportunities, warranty cost improvement through claim data, repeat repairs.
•Develops specific warranty reports required by specific customers
•Manage and updates the Scotsman Service Website
•Fulfill the financial control and risk management responsibilities inherent in the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)