Who We are Looking For
We are seeking a highly skilled and charismatic individual to join our Service Support Team. You will be helping to create a place where our teams are happy at work, a place where we collaborate and care about one another. You will be part of a team that takes ownership and care in creating and delivering a meaningful guest experience.
This is a fun and rewarding opportunity! The pace is fast and the standards are high; we offer competitive compensation, medical/dental/vision available for you and your family, discounts at all of our restaurants for you to enjoy!
What to Expect
Consistent delivery of an approachable refined hospitality experienceMust have a flexible schedule - nights and weekendsAlways attentive to guests and teamShare your thorough knowledge of the food and beverage menu in order to answer all questions from guests and teamSetting and clearing tables: Removing used dishes, resetting tables between parties, and cleaning up spillsRefilling beverages: Filling water glassesAssisting the waiting staff: Communicating with servers if guests need attention, and serving food or refilling glasses if servers are busyMaintaining the dining room: service plates, utensils, linens and glasswareDemonstrate an understanding of our steps of service Engage in communication and active listening to effectively deliver accurate messaging to both guests and teammatesPerform opening and closing side workResponsible to monitor, restock, and replenish service item par levels, inventory and suppliesEnsure work area is in compliance with health codes at all times
Being Part of the Team
You are constantly in motionAlways smiling, even on the insideAdapting to changes and adjustments on the flyGladly taking responsibility and not leaving it to othersService is a conversation not a transactionNot afraid to change or innovateCommitted to learning all about the food and beverage we offerComfortable with receiving feedback and brave enough to deliver itLiving in the "We" and not always the "I or Me"Sometimes being in the weeds and ready to help each other clear a pathYou take responsibility and not leave it to othersGenuine care for othersYou are kindYou say thank you a lot during your shift You Should Have
Prefer one (1) or more years of support/bussing experience in a high volume fine dining restaurantA valid TABC Certification and Food Handlers Certification is required and must be obtained before entering this positionMust have an outgoing personality and hospitality driven attitudeMust be a highly organized individual with the ability to handle numerous tasks at a timeMust be polished, professional, friendly, dynamic and able to multitask PHYSICAL AND WORKING ENVIRONMENT:
Must be able to stand or walk a minimum eight-hour shift.Must be observant and quick to respond to various situations while also multitasking and handling stressful situations.Must be able to twist, tow (push or pull), reach, bend, climb and carry objects as necessary.Must be able to lift up to 25 pounds.Must have excellent communication skills and be able to read, write, speak and understand English.Must be able to work in a fast pace and high-volume environment in the presence of areas containing, high noise levels, bright lights and dust and communicate during this time – sometimes within a small area.Must be able to work inside and outside at all times of the year as needed, based upon business volumes.