At RumbleOn, the country's leading retailer of powersports, our success depends on serving our customers with the best team members in the industry! If your career goals include making a valuable contribution in an exciting and growing company and you love powersports and motorcycles, ReadOn!
Arrowhead Harley-Davidson, a subsidiary of RumbleOn, is seeking outgoing, friendly individuals to join our Service Team! If you are a positive, upbeat, and interactive Service Writer with a passion for customer service, this opportunity may be perfect for you!
Responsibilities
+ Schedule appointments for repair, maintenance, recall work
+ Greet customers, inspect their motorcycles, and answer questions
+ Document problems with Motorcycles and clearly describe them on the Repair Order
+ Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
+ Advise customers on necessary/suggested services and cost
+ Offer additional services and products, including special promotions
+ Review Repair Orders in progress to ensure quality and timeliness
+ Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
+ Communicate any changes in timeline, repairs, or cost to the customer
+ Upon completion of work, review the work order with the customer
+ Maintain current technical qualifications by completing all training programs assigned by the Service Manager
+ Other duties as assigned
Requirements
+ 1+ years of Powersports, Harley-Davidson, or Automotive Dealership service experience
+ 1+ years Commission Based customer-facing sales experience (preferred)
+ Excellent customer service, verbal and written communication skills
+ A positive attitude, good work ethic, and professional appearance
+ Pleasant, energetic, conscientious, and dependable personality
+ Ability to multi-task in a fast-paced environment
+ Valid driver's license and a good driving record
+ Motorcycle Endorsement preferred
+ Must pass a pre-employment background check, MVR , and drug screen
Benefits
What RumbleOn/Arrowhead Harley-Davidson Offers You:
A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus…
+ Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee Medical insurance!)
+ Life and disability insurance
+ Generous Vacation/ PTO Plan
+ Employee discounts on purchases
+ Dedicated leadership team who supports and cares for employees
+ The opportunity for growth and a solid long term career…we promote from within!!
+ Generous training pay and commissions after 60 days
+ And more…
All applicants must pass pre-employment testing to include: background checks, MVR , and drug testing in order to qualify for employment ·
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