Site Medical Director

OverviewJoin Concentra and receive an additional $30K bonus annually along with additional monthly and quarterly bonus incentives!
Orange County, one of California's safest places to live, offers miles of beaches, a rich diverse culture, and near perfect climate.
Enjoy an outdoor lifestyle, family-friendly activities, and top-rated dining and entertainment!
It is the perfect environment to enjoy Concentra's work-life balance.
We look forward to speaking with you! At Concentra, our physicians spend 90% of their time clinically treating patients; the remaining 10% is focused on recruiting, business metrics, patient/client happiness, and center management.
This role offers an opportunity for physicians to blend their love of patient care with their management skills, working for the leader in the workplace health industry.
Our Center Medical Directors are a vital part of a dedicated team of clinicians committed to exceptional patient care.
Additionally, they facilitate efficient and effective center operations by balancing the dynamics of patient care and leadership within a clinical environment.
This is an extraordinary opportunity for you to make a difference as you watch your direct leadership impact the health of America's workforce.
ResponsibilitiesSpend 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.Ensure day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.Monitor key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.Manage clinicians and support staff and comply with APC supervisory requirements.Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.Work with DMO to identify and implement changes to ensure continuous clinical improvement.Master the use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.Ensure compliance with individual State Practice Act/Rules and Regulations/WC Regulations.Drive patient and client experience metrics.Call and communicate to employers on all new injuries and other significant clinical changes.Actively participate in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensure the ongoing development and growth of the center's business.Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours.Work with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.Promote, cultivate, and exemplify Orange Book values for all center colleagues.Develop colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement, and reward and recognition.Lead and promote collaboration within CLT and across disciplines to achieve clinical and business outcomes.Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.Promote center initiatives and workflows that are consistent with those in other centers.Possess financial awareness and provide input to center budget and key business metrics.This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.QualificationsGraduate of an accredited medical program with a M.D.
or D.O.Licensure requirements of the state of jurisdiction.ACLS Certified, preferred.Job-Related Experience
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.Outstanding customer service skills as well as the ability to deal with people in a manner that shows tact and professionalism.The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.Demonstrated knowledge of occupational medicine requirements (state specific).Demonstrated working knowledge of clinical operations, OSHA, DOT.Medicine knowledge.Biology knowledge.Chemistry knowledge.Systems evaluation knowledge.Knowledge of human behavior and performance.Administration and management knowledge.Customer and personal service knowledge including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Judgment and decision-making.Critical thinking.Speaking to effectively convey information to supervisors, peers, or customers.Instructing skills to teach others.Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.Demonstrated administration and management knowledge.Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.Ability to "put patients first" and enjoy treating patients.Superior patient/customer service and "bedside manner" skills.Must be a team player in a multidisciplinary environment.Demonstrates a value of all contributions to product and outcome.Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients.Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures.Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.Ability to supervise, evaluate, coach, and develop staff.Ability to display a high degree of inspiration for team members to retain focus on providing the highest levels of customer satisfaction.Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.Working knowledge of medical office administration and procedures.Basic computer skills, including email.Preferred experience with electronic medical record application.Familiarity with corporate human resource policy and practice.Critical thinking, deductive reasoning, and decision-making skills.Demonstrated ability to coach, instruct, and teach.Additional DataMany of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays – along with 30+ days off a year.Training provided in our best-in-class Occupational Medicine Process Management Model.Center Achievement Bonuses.Medical Malpractice Coverage.CME Allowance/Time.401(k) with Employer Match.Medical/Vision/Prescription/Dental Plans.Life Insurance/Disability.Paid Time Off/Holidays.Colleague Referral Bonus Program.Varied annual stipend based on visit volume and scope of responsibility.This position is eligible to earn a base compensation rate in the range of $227,544.30 - $304,860.40 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance.

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