Site Reliability Engineer Ii

• Manage deployments of Apptio services to AKP
• Streamline the deployment process
• Improve observability of the services within your purview by reviewing KPI dashboards and
alerting
• Author and maintain documentation of deployment and monitoring processes
• Use runbooks to troubleshoot and triage production issues
• Detect issues and handle Tier 1-2 troubleshooting
• Participate in online "swarm" collaboration sessions
• Collaborate with service developers
• Participate in on-call rotation
• Perform maintenance of the platform (patching, resets, upgrades, etc.)