Snowsports Administration Support

Job Summary Snowsports Administration Support will provide high quality guest services to both internal and external guests, and interact professionally and with respect with other non-Snowsports staff as well. This position will report to the Director of Snowsports and General Manager as needed to assist with daily Snowsports administrative needs. It will be a seasonal position, but will be full time during the winter season. Job Tasks/Responsibilities Assist in administrative responsibilities of Snowsports programs including but not limited to department related Human Resource paperwork, payroll, record keeping, and guest registration process. Distribution and tracking department uniforms. Must have high level of guest service skills and experience, able to provide quality communication and assistance to guests. Must be able to work weekends and holidays and to arrive to work at assigned times prepared for all duties. Able to work cooperatively with staff and other departments to ensure safety, security and enjoyment of our guests. Be able to discuss the lesson process with a child's parent/guardian. Basic understanding of proper rental equipment fitting and sizing. Clearly & accurately describe multiple levels of skiing/snowboarding to students with varying skill levels. Serves in an advisory position to assist the Snowsports Director & General Manager. Minimum Qualifications & Experience At least 18 years old. High school diploma preferred. Fluency in English language, both verbal and written. Excellent communication skills, able to communicate effectively to groups and individuals as assigned. Must work well in a team. Maintain an even and pleasant temperament when dealing with all Catamount guests. Strong analysis and problem solving capabilities. Experience with Microsoft Office being proficient in Excel and Google Programs. Able to handle confidential information in an appropriate manner. Must successfully complete a CORI background check. Must be able to work in all types of weather. The ability to stand, walk and manipulate (lift, carry, move) medium weights of 10 - 30 pounds. Requires arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Must be available to work holidays and weekends.
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