Social Media Coordinator
This position is highly engaged with the membership via social channels, apps, and public-facing domains. This person brings the fun to every interaction, while growing engagement rates and following.
Main Duties
Social Media Management
Develop, organize and plan posting schedules to ensure all department needs are met
Monitor and respond to comments and direct messages daily including all social media channels, SWACU app reviews, and Google MyBusiness reviews and messages
Work closely with departments when member feedback is given
Avid TikTok,
X , YouTube, LinkedIn, and Instagram user
Responsible for staying up to date on trends in order to maximize engagement
Familiar with Hootsuite or similar social scheduling websites
Identify engagement analytics and reporting
Utilize Viva Engage for internal engagement and culture development
Maintain a posting calendar
Cultivate engagement with our followers and social media users
Grow our online brand through a multi-platform campaign
Paid Advertising
Knowledgeable with paid advertising, SEO, channel optimizations, A/B testing, and gaming rules
Familiar with LinkedIn B2B Advertising and developing campaigns to reach local businesses to become Select Employee Groups (SEGs)
Minimum qualifications:
Bachelor's degree in Marketing, Business Management, Journalism, or Advertising/Public Relations and 2 years experience in social media marketing required
Strong portfolio and engagement analytics
Demonstrated abilities with Adobe products, HTML, CRM, Excel, and other Microsoft products
Demonstrated working knowledge of social analytics required
Adept at understanding ever-changing digital trends and new technologies
Familiarity with online banking trends and applications in the financial space is a plus
Strong communication skills including written, verbal, and listening
Must be able to engage in problem-solving, and help identify and solve potential issues
Ability to handle multiple projects and prioritize
Effective time management
Strong attention to detail
Portfolio required
All qualified candidates must pass a credit and background check
SWACU is proud to offer our people a career-oriented, professional growth environment that combines providing our members with first-in-class service ~ while having lots of fun at the same time!
Our employees also enjoy awesome benefits that include:
FREE health insurance
FREE dental insurance
FREE vision insurance
FREE life insurance
FREE short-term and long-term disability
FREE employee checking account
Paid Time Off up to 3 weeks per year
13 Paid Holidays (2 ½ weeks of more paid time off!)
Flexible Spending Accounts
401(k) plans with employer match
Company-funded retirement pension plan
Tuition reimbursement
Casual dress code, every day
Ongoing training through classroom and online formats
Employee recognition programs
Employee committees that promote culture, fun, and wellness
Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge
Schedule:
8:00-5:00 pm M-F. This is an in-office position
Salary:
DOE
Work Location:
2430 Shorecrest Drive, Dallas, TX 75235
Company Overview:
Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we're still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our
website:
https://www.swacu.org/connect/careers.html.
