Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.
Let's create tomorrow together.
We have 3 new exciting Software Engineer, II opportunities working on Zebra's newest SaaS collaboration and communication solution!
You will analyze, triage and maintain Zebra's SaaS solution while providing leadership to a Level II team and help to troubleshoot more complex, escalated issues.
In this role you will be the technical liaison between partners, customers and engineers to ensure efficient integration of the SaaS collaboration and communication solution.
This role requires that you be in either our Kennesaw, GA, Lincolnshire, IL or Frisco, TX office 3 days per week.
Responsibilities:
Collaborate with product managers, developers, and other stakeholders to understand product requirements and specifications.
Provide technical support for communication and collaboration products, addressing and resolving customer issues in a timely and efficient manner.
Assist in the deployment and integration of solutions, ensuring seamless operation across various platforms.
Troubleshoot and resolve technical issues related to push-to-talk, voice, video.
Utilize Google Cloud technologies, including AlloyDB, to enhance product performance, scalability, and reliability.
Participate in the testing and validation of new features and updates, ensuring high-quality product releases.
Create and maintain technical documentation, including user guides, FAQs, and troubleshooting guides.
Collaborate with the engineering team to identify and implement improvements to product functionality and user experience.
Qualifications:
Required:
Bachelor's or Master's degree in an appropriate engineering discipline required.
Minimum 2+ years' experienceoradvanced degree and equivalent work experience.
Experience with at least one programming language required.
Experience with GCP, AWS, or Azure required.
Experience with SQL, and relational and non-relational databases required.
Preferred Qualifications:
Strong preference for Java experience.
Strong leadership ability
Demonstrated strong customer service and communication skills.
Proven experience in diagnostics and problem analysis.
Understanding of Python.
Experience working with Flutter.
Any Cloud certification.
Come join the herd!
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us ******.
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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary:USD 82500.00 - USD 123700.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you ****** accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.