Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do Docusign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use Docusign to accelerate the process of doing business and simplify people's lives.
Operating a reliable global service requires good observability and automation. The Observability team is responsible for the infrastructure that processes telemetry data in real-time and provides insights that engineers depend on to measure, visualize, investigate, and optimize how customers experience the service.
We are looking for a passionate software engineer with experience in designing, implementing, and operating large scale distributed systems and excel at collaborating with partners. Ideally, you have a background in incident management, service catalogs, request tracing systems, time series telemetry platforms, application performance management tools or log management tools.
This position is an individual contributor role reporting to the Director, Software Engineering.
Responsibility
Write high quality code that is easy to maintain and test
Design and build platform components needed to power the observability stack
Ensure design and architecture is extensible across projects, and participate in technical design and code reviews
Work with Product Management, stakeholders and other developers to understand design requirements and provide estimates for development
Stay current with the latest observability best practices and share your findings with the team
Work as part of a cross-site development team
Raise issues proactively that might impact delivery commitments
Coach and mentor other team members with new technologies
What you bring Basic
Minimum of 5 years of related experience with a Bachelor's degree; or 3 years related experience with a Master's degree; or a PhD without experience; or equivalent experience
Experience writing scalable web services
Experience with state-of-the art development tools and techniques
Preferred
Deep understanding of OOP/OOD principles, design patterns and data structures
Strong Java, C# or C++, object oriented design and programming skills
Wage Transparency Based on applicable legislation, the below details pay ranges in the following locations:
California: $134,900 - $216,975 base salary
Washington and New York (including NYC metro area): $129,000 - $190,550 base salary
This role is also eligible for bonus, equity and benefits.
States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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