ABOUT AVAYA
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
ABOUT THE OPPORTUNITY
This role is fully remote within the United States or Canada. Applicants must already be located in the U.S. or Canada and roles are not eligible for sponsorship.
As a Software Engineering Manager, you will lead an agile team of 10 engineers and will be responsible for the development and quality of an application that is part of the heart of the Contact Center. You will provide status on key program milestones and organize interdepartmental activities, ensuring completion of the activities on schedule, within budget and quality targets. As a People Manager, you will perform all coaching and management functions, including performance assessment, with some upper management oversight.
ABOUT THE RESPONSIBILITIES
Leads a distributed agile development team of 10 java software engineers distributed across different countries and time zones
Attract and retain key talent
Assess performance and focus on team's career grow opportunities
Identify and resolve program deviations
Contributes to an open and transparent work environment
ABOUT THE REQUIREMENTS
EXPERIENCE:
Has strong experience in Agile development
Has strong experience leading distributed teams (in different time zones preferred)
Has lead software development and/or QA efforts
Has been responsible for projects outcome in terms of deliverables, budget and timeline.
Experience in telecom/contact center industry and with cloud-based technologies highly desirable
SKILLS & COMPETENCIES:
Awareness of cloud native technologies - hosted Kubernetes applications and hosted platform/container services
Ability to communicate with all levels within the company
Knowledge of Agile / Scrum methodologies
Excellent communication skills and ability to work effectively in a geographically dispersed team
Experience with related tools and processes: Git, Continuous Integration, Continuous Deployment, TDD, BDD, API first, Code Reviews.
Capable of making timely decisions with incomplete information
Can identify trends/root causes and take action so desired results are achieved
Advanced English proficiency
EDUCATION/QUALIFICATION:
10+ years related industry experience
Bachelor's or Master's degree in Computer Science, Computer Engineering or closely related field
Agile Certifications (desired)
COMPENSATION - SECTION PERTAINS TO COLORADO APPLICANTS ONLY
(Colorado only*) Minimum salary of $117,300.00 + bonus + benefits.
Note:
Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.
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