Software Implementation Consultant Emphasys Software - PHA Remote Full Time Permanent
Emphasys Software is currently seeking a Software Implementation Consultant to join its growing team in Miami, FL.
About Emphasys
Emphasys is the market-leading software provider to the Public Housing and Low Income Housing markets in the United States.
Owned by Constellation Software, Inc., the leading global provider of industry-specific software solutions, Emphasys has decades of leadership in this market, and with offices in Michigan, Wisconsin, Florida, and the Bay Area, we are well positioned to deliver our solutions across the nation.
Joining Emphasys means joining a global network of 17,000+ employees, with numerous career development and advancement opportunities.
Our team is growing in all departments as we achieve sustained market growth, including in the Customer Care department, and we are looking for the highest quality talent to join us on our journey.
Job Summary
Emphasys Software, a Portfolio Company of Constellation Software, is looking for an extremely bright, energetic self-starter with proven software project implementation experience.
As an Implementation Consultant, you will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation.
The ideal candidate will be polished, professional, have a positive, upbeat attitude and have previous experience working in a similar type of work environment (PHA, tech, startup or similar).
The office is a fast-paced work environment; we are looking for someone who is confident, able to work independently and be an incredible, proactive team player who loves a challenge.
The perfect fit will have a balance of communication, technical, and people skills.
This role will report to the Director of Professional Services.
Responsibilites and Duties Manage the implementation process for an assigned client list, working directly with
clients to identify, prioritize and manage strategic needs for an efficient and effective
implementation.
Drive the review of client processes and consult on the development of new workflow
plans.
Ensure success of the project by taking ownership of deliverables and assist/perform
analysis, testing, support, training, or other tasks as necessary.
Coordinate data conversions, integrations, and other timelines and expectations.
Manage project budget to ensure timely, profitable delivery of service.
Ensure implementation milestones and phases are met on time and on budget.
Communicate and manage internal and external implementation requirements and
expectations.
Assure client satisfaction and manage the client relationship during the implementation
process.
Train new or existing clients on our application.
Hand off to the Customer Care and Client Managers when client has successfully
launched.
Assist management with special assignments, such as evaluating vendors,
gathering/evaluating consultant proposals, or other responsibilities as requested.
QualificationsDegree in Accounting or related field of study.
CPA not required.
Minimum three (3) years work experience as full charge accountant including, but not limited to, accounts payment, accounts receivable, balance sheet analysis, budgeting, year end closing, and preparation of financial statements.
Familiarity with GAAP requirements and audit procedures.
Experience in housing or other non-profit accounting preferred, including federal and state grants.
Proven, prior software full life cycle implementation experience preferred.
Ability to prioritize effectively and handle shifting priorities professionally.
Strong interpersonal skills for both compassion for customers and a "whatever it takes" attitude with teammates.
Advanced documentation skills for both daily interactions with customers and more detailed, technical workflow for the engineering team.
Excellent written and verbal communication.
Excellent organization skills and detail oriented.
Ability to travel up to 30%.
Emphasys PHA promotes equal employment opportunities for all.
We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law.
All employment decisions are made based on qualifications, merit, and business needs.
We welcome and encourage applications from people with disabilities and accommodations are available on request.
Apply now!