Solutions Engineer

What you'll do: Become an expert on the end-to-ends of Scale Products Create tailored demonstrations and collateral for federal stakeholders at both the executive and analyst level. Partner with Scale Account Executives to deliver customer pilots according to requirements agreed by the customer. Integrate and ingest a variety of external datasets to solve government use cases. Interact with customers on a day-to-day basis to understand their pain points and design solutions Work with internal product and engineering teams to turn customer requirements into Scale capabilities Understand public sector mission sets and strategic objectives to better showcase Scales products. Ideally you'd have: Strong engineering background, preferably in computer science, mathematics, or other quantitative fields Strong communication skills - ability to interact with both technical and non-technical customers at all levels At ease with technology, able to quickly pick up new tech stacks and troubleshoot Previous experience working with Public Sector customers (Federal Civilian, State and Local Government, Education, Non-profits, etc.) Proficiency in scripting languages such as Python, Javascript/Typescript, Bash scripts or programming languages. A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment Ability to travel 10-20% of the time Nice to have: Active US Government Security Clearance Based in the Washington, DC area or willing to relocate Background working in AI/ML, particularly Generative AI and Large Language Models
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