***This position is located in and around the Eau Claire, WI area*** Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer Competitive hourly ratesPaid vacation/holidays/sick timeComprehensive benefits package including 401K, medical, dental, and vision careOn the job/cross training opportunitiesEncouraging and collaborative team environmentDedication to safety through our Zero Harm policy What you will do: Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.Contact customer representative and ascertain equipment/systems problems.Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computersObtain customer signature upon completed service call assignment.Participate in a scheduled On-call rotation.Help to train or mentor others on the service team.Perform other duties as assigned. What we look for: Required Valid Journeyman Sprinkler Fitter LicenseExperience in reading and interpreting blueprints, submittals, and operational/product manuals.Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.High School Diploma or equivalentAbility to follow verbal and written instructions.Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etcAbility to work flexible hours including weekends to meet customer requirements.Overnight travel may be required.Demonstrate a high level of customer service.Maintain truck inventory to ensure timely response to customer needs.Ability to adhere to, implement, and follow safety guidelines and procedures at all times.Strong organizational skills, positive attitude, and ability to learn quickly.Possess a valid driver's license and driving record that meets company requirements.Able to pass a pre-employment background and drug test.Retain any licenses that are required by National, State and Local codes. Preferred NICET Level II certification #TechHiring