Job Title: Sr. Analyst, Telecom
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R0370231
Location: 2000 16th Street, Denver, Colorado, 80202, United States of America
General Purpose of the Job: The Senior Telecommunications Analyst position installs, operates, programs and maintains hardware and software for a variety of telecommunications systems, including phone switches, call recording, conference phones, and ancillary servers directly owned by the Telecom Team; assesses telecommunication needs; recommends system designs to meet department objectives; and performs related duties as assigned.
Essential Duties and Responsibilities: Programs, analyzes and resolves problems related to telecommunications systems' software and hardware.Researches and evaluates the capabilities and costs of new and available technologies, and makes recommendations to the Telecommunications Engineers and Telecommunications Architect regarding improvements, purchases, and cost-saving measures.Meets with managers and service users to assess current systems, determine telecommunication needs, explain the costs and benefits of available options, prepare preliminary design proposals systems to meet agency needs, and coordinate installation with vendors.Provides ongoing technical and operational assistance for all telecommunications systems serviced by the Telecom Team, schedules and oversees contracted maintenance and repair services, and provides consultation and assistance as assigned to system developers to ensure compatibility of systems around the village.Administers call accounting systems by maintaining databases, producing reports of calls, tracking calls as requested, and resolving problems; analyzes system for cost effectiveness and recommends ways to cut maintenance costs and use revenue to enhance system performance.Coordinates moves, adds and changes of telecommunication equipment per requests from the ticketing system.Installs and tests telecommunication components, including analog circuits, T1 lines, transmission lines, and circuit packs; operates and maintains data test equipment, analyzes telecommunications system data, and makes corrections to the system as needed.Trains end users in the use of various kinds of telecommunication equipment in classroom and on-site settings.Maintains the ticketing queue to keep Service Level Agreements within acceptable levels.Responds to technical emergencies during rotating shifts of on-call duty and performs spot checks of system security from home using company computer and VPN.Qualifications: 2+ years of experience as a Telecom Analyst or similar position.Ability to serve as a project lead.Excellent organizational skills in a rapidly-changing environment.Bachelor's Degree required.Salary/Wage Range: $68,400.00 - $100,400.00 / year
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage, and a broad range of other benefits.
About Us: DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years.
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