Sr Business Control Specialist - Gcaoo Qc/Qa Testing Specialist

Sr Business Control Specialist - GCAOO QC/QA Testing Specialist

Pennington, New Jersey;New York, New York

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
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We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us!

Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients.
The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.

The GCAOO QC/QA team is seeking to strengthen its risk management and infrastructure by focusing on key AML customer due diligence processes that have high risk and significant visibility.
The incumbent for this position will be part of the newly created AML QC/QA team that is responsible for implementing the QC/QA strategy across multiple lines of business by deploying enhanced control monitoring and reporting to drive process improvements and oversight.

The QC/QA Sr.
Testing Specialist is responsible for executing testing that measures the adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution.

+ This role interacts extensively with internal or external contacts to identify, research, analyze and communicate process defects for remediation.

+ Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business.

+ Executes in accordance to the GCAOO QC/QA program requirements including sampling adherence, defect communications and defect reconsider decisions.
Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance risks.

+ Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.

+ Notifies key stakeholders of trends and concerns in order to ensure timely response to quality issues.
May interface with auditors, business and support leaders.

**Required Skills:**

+ 2+ years relatable financial services, risk, and/or compliance experience and/or comparable college degree

+ Strong oral/written communication skills and ability to effectively engage stakeholders and foster collaboration

+ Ability to challenge and ask the right questions when performing QC/QA

+ Ability to multi-task, plan and function in a self-directed environment

**Desired Skills:**

+ 5+ years of risk management and/or LOB/ECF experience.

+ Experience testing associates cases for Quality Assurance

+ Proven ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.

+ College degree (Associates or higher) or comparable work experience

**Skills:**

+ Controls Management

+ Issue Management

+ Monitoring, Surveillance, and Testing

+ Quality Assurance

+ Risk Management

+ Analytical Thinking

+ Attention to Detail

+ Critical Thinking

+ Problem Solving

+ Written Communications

+ Decision Making

+ Innovative Thinking

+ Prioritization

+ Recording/Organizing Information

+ Research

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

**Pay Transparency details**

US - NY - New York - 1133 Ave Of The Americas - 1133 Ave Of The Americas (NY1533)

Pay and benefits information

Pay range

$62,100.00 - $103,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan.
Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.
The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

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