Sr Client Relationship Manager

Position: Sr Client Relationship Manager

Location: Phoenix Arizona

Mode: Contract /FTE

Job Summary -

The Account Manager is responsible for the overall relationship, as assigned.
This individual acts as the internal customer advocate in the delivery of all Eldorado products and services, working across all departments and with the customer directly, to ensure a high level of satisfaction.
This role involves the analysis of customer inquiries and managing the inquiry to closure through the established software support processes utilized at Mphasis.
This position is responsible for organizing, tracking and prioritizing multiple concurrent tasks involving people from various functional areas.
Responsible for troubleshooting for use in the area of healthcare claims management.
In addition, to support the growth of Javelina customers and Mphasis HealthCare Services.


Years of experience needed -
•A minimum of 5 years client involvement with a proven record of interacting with clients in a positive, professional and tactful manner.

•A minimum of 5 years Healthcare claims processing or Healthcare equivalent work experience.

Technical Skills: