Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. Please note this role is a hybrid position 3 days a week at one of our offices.
Office locations: Atlanta, Georgia & El Segundo, California.
\n WHAT YOU WILL BE DOINGCommunicate with end users/businesses to explain the issue(s) and solutions for implementation related questionsProvide technical analysis for the production incidents, resolution, and root cause analysis for the incidentsPublish knowledge articles for the incidents and service requests, prepare technical documents for the standard operating proceduresIdentify, debug and troubleshoot break fix issues and take it to a resolutionRespond and resolve issues within agreed service levelsWork closely with Engineering and DevSecOps teams for activities related to supporting the IAM and CPAM service offerings WHAT YOU BRINGStrong Domain knowledge in Identity and Access Management (IAM)Hands-on experience in configuring and deploying one or more IAM tools like Saviynt, Sailpoint, OIM or ISIMKnowledge and experience in invoking REST/SOAP web services using tools such as PostmanDatabase : Extensive experience in database operations & SQLStrong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)Basic knowledge of operating systems such as Linux, Unix & windowsPrior experience integrating with any SSO providersExperience working with global Customers and strong customer focusExcellent written and verbal communication skillsKeywords: Cloud, Java, Scripting, Linux, SQLMinimum 5 years experience in implementing various IGA solutions
\nIf required for this role, you will: - Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.