Role Overview:
Reporting to the Director of IT & Security, this role will be an IT business enabler, responsible for implementing, maintaining, and improving the corporate technology used by employees. You will play a critical role in developing, maintaining, and improving our entire suite of third-party applications. You will proactively seek ways to empower all Omatic employees to work efficiently, productively, and securely from anywhere (in office and remote) by maintaining, improving, and creating orchestration for our entire SaaS portfolio and supporting those systems. Additionally, you will be responsible for documenting processes and workflows to enhance and enable the overall employee experience.
Do you have an interest in learning about security, privacy, compliance/GRC? You will have the opportunity to learn about SOC 2, HIPAA, and TX-RAMP compliance (along with future strategic compliance initiatives).
This is a great opportunity to join a small, amazing team and have a company wide impact. If you are someone that is a driven team player that can also work individually and passionate about the latest technologies, we would love to hear from you! What You Will Do: Collaborate cross-functionally with different business stakeholders to increase automation and ensure internal systems are secure Manage and administer MDM platforms and endpoint compliance, including deployment, packaging, policy enforcement, endpoint security, and deploying software/apps via the MDM platforms Installing, configuring, and maintaining network equipment (physical and virtual) Administer and monitor EDR/XDR solutions to secure endpoint devices Leverage scripting skills to automate routine tasks Create and maintain user-focused and IT-focused documentation Administer Omatic's 365 environment and manage IAM across all Omatic business systems Implementing and maintaining SSO to third party systems Day to day IT maintenance tasks (assist with help desk tickets as needed, systems admin tasks for issues and executing software, systems, and configuration changes) Security operations – Monitor, analyze, and maintain systems to safeguard internal information systems and networks Participate in the continual refinement of processes to ensure the highest possible business enablement for our employees (Make technology an enabler, not a hurdle allowing employees to do what they are experts at doing.) Other duties and projects as assigned What You Will Bring to Omatic: 5-7+ years' experience in progressively more responsible roles in IT Expert in administering Microsoft 365 and Endpoint Manager/InTune Expert in administering and securing Azure VM's Deep technical knowledge of Windows, Mac, & Linux Experience with MDM solutions for Windows and Mac (Intune and Mosyle Business) In depth knowledge of networking (DNS, DHCP, wifi, network security) Scripting experience (Powershell, Azure CLI) Excellent customer service skills Excellent communication skills, both written and verbal Effective project management and time management skills Ability to work independently and collaboratively Security/privacy driven Commitment to high integrity Experience or interest in learning about compliance/GRC Experience implementing and maintaining EDR/XDR solutions to protect endpoints Nice to have: Microsoft 365 and Azure certifications (Security and Architecture) Experience implementing CIS technical standards. Ability to document technical processes in detail Experience with security and compliance audits (SOC 2, HIPAA, etc.) and gathering required audit evidence. PowerAutomate experience Python scripting Job Perks: Competitive health/dental/vision insurance, life insurance and short-term disability Hybrid work environment 401K with company match Unlimited/flexible PTO 12 weeks fully-paid parental leave
