Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
What you'll do The Partner Program Manager for Deliver is responsible for developing Systems Integrator program strategy and driving program initiatives to support partners delivering business outcomes at scale. They work alongside Partner Leaders, Partner Enablement, Marketing Operations, and Legal teams to deliver a world-class experience for Systems Integrator partners. This role will work with cross-functional teams to build out programs that incentivize Systems Integrators partners to deliver services around Docusign products.
This role requires working in a dynamic matrix organization, excellent interpersonal skills, with the ability to communicate to a wide range of collaborators (internally and externally) both orally and in writing. In addition, the program manager must be able to drive conversations and decisions across many of our internal organizations such as Customer Success teams, Enablement, Marketing, Product Management, Community, Sales and Business Development.
This position is an individual contributor role reporting to Senior Director, Partner Programs and Success.
Responsibilities Own the design and implementation of Deliver benefit track focused on Systems Integrators, including phases, achievements and benefits.Build the benefits and strong incentives including Specializations for Deliver partners.Define and lead program governance and develop solutions and initiatives to drive continued partner ecosystem growth, skills and partner productivity.Establish metrics and KPIs to assess the success of Deliver track ensuring alignment with overall partner program.Work with key collaborators to drive the implementation of the program's benefits and incentives in the market.Work with Partner Enablement to define certifications and accreditations for Deliver Specializations.Be responsible for the delivery and communication of program launches to partners, partners sales and direct sales teams, including program collateral.Define the partner experience including partner portal requirements for Deliver partners. Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation).
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign.
What you bring Basic 8+ years of prior work experience in Global SIs/Regional SIs partner programs and alliance/channels roles within the SaaS industry.Bachelor's degree in Business or a related field.Experience designing Systems Integrator partner programs with differentiated benefits.Experience designing incentives that resonate with Systems Integrators.Experience getting results in a cross-functional environment.Experience designing and delivering scalable Systems Integrator programs.Preferred MBA or equivalent.Launched SaaS Systems Integrator programs.Understanding of Systems Integrators needs and benefits they most value.Exceptional communication, project management, and organizational skills.Strong analytical skills with a focus on measuring and improving Systems Integrator program performance.Proven track record demonstrating initiative and ability to implement.Ability to thrive in a fast-paced and evolving environment. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $122,300.00 - $190,650.00 base salary
Illinois: $116,500.00 - $160,150.00 base salary
Washington: $116,500.00 - $168,200.00 base salary
This role is also eligible for bonus, equity and benefits.
Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day.
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at ******.
Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions.
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