Sr. Program Director of Diverse Donor Recruitment- Process Improvement at American Red Cross
Washington, DC | posted: February 23, 2024
About the job
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members.
Responsibilities
Oversee and coordinate business process analyses and needs assessments with Diverse Donor business initiatives, focusing on the Latino Engagement Initiative, and improve processes by understanding and controlling variation.
Review proposals for process improvement and gap analyses between current processes and the desired state, design new processes and lead transition planning for Diverse Donor and Product Specialty Initiatives.
Contribute to the business unit process plan and integrate it with the corporate plan for Diverse Donor Recruitment. Collaborate with cross-department teams as needed for integration into execution.
Contribute to large, complex projects as a core team member on Diverse Donor Initiatives, requiring subject matter expertise in multiple process improvement areas and mastery of process improvement tools.
Monitor system performance and program specifications for Diverse Donor Recruitment, supporting the development of performance metrics and job descriptions to ensure high performance in recruitment.
Participate in continuous review and updates to ensure that processes meet changing business unit conditions.
Serve as senior advisor and participant in planning and prioritization on core team for Donor Diversity Initiatives.
Qualifications
Education: Bachelor's degree in Business, Engineering or related field or equivalent combination of education and work experience. Six sigma certification preferred.
Experience: Minimum 7 years of related experience required. Experience working with the Latino and Hispanic community preferred.
Skills & Abilities: High level of understanding of the organization's business systems and processes. Must demonstrate expertise in strategic planning, tactical execution, project management, process management, and business systems requirements definition. Experience engaging diverse communities is essential. Proficiency in Microsoft Office Suite and Database Applications. Ability to work on a team.
Travel: Quarterly travel as needed.
The salary range for this position is $100,000 - $110,000 / annually.
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed.
Benefits For You
We take care of you, while you take care of others. Our comprehensive benefits help you in balancing home and work.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with 5% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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