Sr Solutions Architect

Overview


**Candidates MUST BE located in or around San Ramon, CA** As a Senior Solutions Architect, you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients' needs and craft sustainable IT roadmaps to get them there.

Responsibilities

CORPORATE VALUESRespectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGINGWe are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
YOUR IMPACTThe essential functions of this position include:
Provide technical expertise to sales teams and customers on designated solution focus areaEstablish credibility and trusted advisor status with ePlus' sales team and customersConduct customer facing presentations on ePlus' core competencies and technical solution offerings for assigned accounts and focus areasAssist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and developmentComplete and author technical sections for RFP/RFI/RFQ responsesAssist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus' recommended solutionDevelop and finalize solution architecture/design and detailed line item configurations and/or bill-of-materials (BOMs)Develop and finalize solution proposal and/or presentation of recommended solutionsLead technical scoping/reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi vendor solutions (i.e. Cisco/Sourcefire, Lancope, Palo Alto, McAfee, Splunk, Imperva, Check Point, FireEye, Gigamon)Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specificsFunction as technical liaison and ePlus ambassador with field OEM channel sales and technical teamsAssist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution setConduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates/changes, lessons learned from previous engagements/experience, etc., as relevantAssist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solutionAssist in developing a get well plan, as appropriateIdentify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investmentComplete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus areaBe proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.Propose ideas and solutions to help improve functional areasEnsure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.Participate in weekly pre sales engineering conference callsReview current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basisComplete administrative tasks (expenses, time reporting, pipeline) in a timely fashionConduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by managementQUALIFICATIONSCertifications in applicable technology preferredCollege degree or applicable work experienceTwo or more years of experience in designing or implementing complex network or systems/storage solutionsThree or more years of experience in providing pre-sales engineering supportNetwork engineering or systems/storage engineering, preferably with one or more of: Cisco, HP, NetApp, VMware, Symantec, MicrosoftPre-sales supportExcellent oral, written and presentation skillsStrong attention-to-detailPOSITION SPECIFICSThe base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Notice to Recruiting Agencies:ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
PHYSICAL REQUIREMENTSWhile performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
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