Overview
Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world. Established in 1949, the Kurita Group is comprised of an international network of approximately 8000 employees located in 18 countries.
Located in Minneapolis, MN, Kurita America brings innovations to market through a holistic water management approach, incorporating state-of-the art equipment, chemistries, engineering, and services to conserve natural resources for a better, more sustainable world.
Kurita's corporate philosophy is to study the properties of water, master them and create an environment in which nature and humanity are in harmony
As a Technical Service Representative you represent the company & provide a valuable service to our customers. It is important that you perform the functions of your job in a safe & professional manner.
The Technical Service Representative will complete work assignments and service accounts according to previous contracts and commitments. Conduct in-plant water sampling, analyses and reporting of results. Collect operating data on equipment and is responsible for maintaining/monitoring the chemical feed program. Complete specialized studies as well as communicate effectively with Sales Reps, Customers and internal employees. Support Sales Force where assigned.
This individual is responsible for his/her participation in the field training program, including acquiring all assigned technical and mechanical knowledge. A Technical Service Representative is responsible for developing customer and prospect rapport and goodwill, for learning the customers' and prospects' operations and for becoming a producing member of the company sales and service team.
Travel: 0-10% overnight travel. Daily local travel with company car
Comp: $75,000-85,000 plus bonus
Qualifications
Maintain current customer base
Service accounts per direction of assigned Sales Reps
Improve technical and market knowledge
Complete call reports, service reports and business reviews as required
Work with assigned sales representative to complete and update contract agreements and work sheets, submit to CSR's and accounting as required
Maintain a high standard of service and customer satisfactions so that no customer complaints originate as the result of poor customer service
Performance of other duties as assigned
