Staff Ai/Ml Engineering Program Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:
What you need to know about the role

PayPal's AI Personalization product supports a two-sided network solution that includes consumers and merchants using our platforms. As a Program Manager, you will plan, execute, track, and manage end to end solutions to ensure the desired customer and business value is delivered. You will drive efforts across the PayPal enterprise – to deliver product priorities across all cross functional teams. You will take charge of orchestration of PDLC, manage dependencies and streamline processes across multiple teams.

Meet the team

The PMO team drives and delivers programs across PayPal, building new products and launching them globally. These programs span multiple teams, projects, locations and involve complex technologies.
Job Description:
Your way to impact
You will drive efforts across the PayPal enterprise – to deliver product priorities across all cross functional teams. You will take charge of orchestration of PDLC, manage dependencies and streamline processes across multiple teams.

Your day-to-day
In this role, you will:??
Drive the coordinated management of large, complex programs over a finite?period of timein order toachieve specific business goals. Ensure the?timelydelivery of business value and the efficient use of organizational resources.??

Partner with Business and Technology leadership to?establisha solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and?objectives.??

Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans.??

Partner closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals,?objectivesand timelines. Make sure?appropriate domainresources are engaged. Helps define creative solutions to address resourcing challenges.??

Drive resolution of program-level issues?leveragingscrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.??

Monitor health of program. Track program-level status, risks,?issuesand dependencies. Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.??

Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Lead program-level reviews with delivery teams,?stakeholdersand executive management as?required.??

Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to?identifyimprovement opportunities.?Evangelize and integrate desired changes?in order toenable continuous improvement.??

What You Need to Bring
Minimum of 8yearsin a program manager or engineering role, with at least 1 year of experience in AI/ML based delivery.

Strong understanding of software, model and cloud enablement lifecycles.

A track recordof managing complex development programs to deliver technical solutions and achieve business results, positively?impactingthe customer experience.??

Experience developing effective, matrixed, cross-organization relationships, collaboration and communication across business and technology stakeholders. Experience collaborating with teams and stakeholders across multiple geographies preferred.??

Good knowledge of project management process, project management software tools,?templatesand management techniques.??

Success in developing program/project level artifacts to support a major software implementation program with concurrent releases.

Additional Job Description:

Subsidiary:
PayPal
Travel Percent:
0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visithttps://www.paypalbenefits.com.

The U.S. national annual pay range for this role is
$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:
At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset—you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visithttps://www.paypalbenefits.com.

Who We Are:
Click Hereto learn more about our culture and community.

Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact ****** .

Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, pleaseJoin our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Clickhereto view the notice.