Staff Solutions Engineer at Code for America Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we've worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change.
Code for America is looking for a talented Staff Solutions Engineer who will collaborate with government partners and deliver technical guidance to transform the way government delivers services to communities in need.
About the Role: In this role, you'll work with a team of designers, researchers, engineers, product managers, and policy experts across our program portfolios. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of the role that this program can play in helping them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs.
This role may be perfect for you if you have the technical skills to tackle engineering problems, the social skills to face human-factors problems, and the judgment to differentiate between the two. The ability to communicate complex technical concepts in straightforward language to non-technical audiences will be critical to your success.
In this position you will: Partnerships and Collaboration (40%) Build and maintain relationships and develop technical champions within government and partner organizations. Assist in project planning and drafting statements of work and technical requirements. Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. Assist in documenting and communicating technical best practices and in the framing of government RFPs. Collaborate with government partners and provide written resources to communicate complex technical concepts. Lead our technical approach for project scoping, planning, drafting statements of work, MoUs and RFPs assisting the program and partnership teams in cultivation and development. Strategic Leadership (30%) Estimate project scope and rough project plans for government initiatives. Evaluate the technical landscape and partner capacity for prospective new state engagements, drafting assessments and recommendations. Provide technical perspective and expertise in the development of legislative policy proposals and in meetings and communications with government partners, organizational stakeholders, and other key audiences. Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. Solutions Development (20%) Implement proof-of-concept applications, software installations, and custom development projects. Leading light technical implementations and low / no-code software solutions. Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. Other duties as assigned (10%) About you: 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. Recent back-end development, database, data-science and/or devops experience. 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Ruby, Java, Scala, Kotlin, etc). Strong self-management skills and a proven ability to manage multiple engagements simultaneously. Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team. Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. It's a bonus if you have: Experience working with or in government. Personal experience with or professional experience working within the justice system, social safety net or other mission-relevant government services. Experience working with machine learning or natural language processing technologies. Experience with government procurement processes. Active contribution to open source projects. What you'll get: Salary: Code for America's salary bands are transparent internally as a part of our commitment to diversity, equity, and inclusion. The targets for this role range from $128,945 to $157,850 annually.
Benefits and perks: Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage. 401k plan with matching funds up to 3%. Bi-annual 360 review process alongside compensation reviews. $1000 annual (per calendar year) stipend towards professional development. Unlimited Paid Time Off policy. Flexible working hours - Full time employees work 40 hours however we aim to hold all internal meetings between 10 AM – 3 PM PT. Code for America employees may work remotely across the US. $200 stipend in first paycheck for remote environment setup. Additional equipment reimbursement of up to $500 for remote enablement. Cell phone and/or internet reimbursement of $50 per month. Equal Employment Opportunity: Code for America values a diverse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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