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Favorite Daughter currently has an exciting opportunity available to join the team as the Store Manager. The Store Manager is responsible for strategically driving business to achieve goals, training and developing the store team and working to consistently achieve the highest level of operational excellence. The Store Manager is also responsible for creating a memorable in-store environment by inspiring the team to consistently provide our customers with the highest levels of customer service.
Specific Responsibilities Would IncludeEducates the sales team on store sales plan, personal sales goals, store statistics and motivates the team to achieve goalsConsistently achieves and exceeds total store goals and key performance indicators (KPIs) as determined by the CompanyPartners with corporate team to build relationships and events in order to drive traffic and salesIdentifies business trends and reacts quickly to the needs of the businessCreates a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreachDemonstrates sales leadership by playing an active role on the sales floorDevelops and maintains store clienteling processes and standards and ensures associate participation and complianceDevelops a strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicates such information to sales team and customers in order to assist with sale generationDevelops a strong knowledge of Company products, including sizing, materials, construction, inventory level and sales trends and effectively communicates such information to customers in order to assist with sale generationEnsures that the sales floor always meets Company standards with regards to merchandising, visual presentation and housekeepingDirects and supervises the daily activities of the management, sales and stock teamConsistently provides recognition to team members for exceptional performanceProvides consistent and ongoing constructive feedback and coaching to team members to encourage continued growth and developmentDevelops and trains internal talent to ensure the team reaches its full potential and to build a strong internal bench of candidates for future leadership rolesNetworks with, recruits and interviews external talent on an ongoing basisResponsible for managing all operational processes, policies and functionality related to merchandise management, security, loss prevention and facility maintenanceEnsures that the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security and complies with all relevant local, State and Federal regulationsSets standards for maintaining a neat and organized stockroom, storage area and shipping/receiving area in order to allow for safe and efficient access to product by stock and sales associatesCommunicates with appropriate corporate partners to confirm details of product flow into and out of storeMonitors store inventory levels and partners with corporate team to maximize sales through product replenishment and communication of product needsManages inventory audits and works to reconcile any inventory discrepanciesFacilitates the communication of Company information to associatesOur Best Fit Candidate Would Have5+ years of managerial experience in a customer service focused retail environment requiredProven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales resultsAbility to interpret policies and procedures to resolve customer and employee issuesExperience with POS systems, including inventory management functionsEffective management, interpersonal and communication skillsStrong analytical and problem solving skillsStrong computer skills-proficient in Outlook, Excel and WordExcellent communication skills, both written and verbalExcellent time management skillsSalary Range: $26.00-$39.00
At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include a base hourly range at the time of employment. The stated base hourly range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, bonus and other Centric Brands sponsored benefit programs.
Centric Brands Inc. is an Equal Opportunity Employer.
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