Location: 13855 City Center Drive Chino Hills, California 91709
Employee Type: Regular
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We AreOur inclusive brand reflects our people and commitment to the world.
We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll DoOur Boutique Team Leader is the frontline of our field leadership team, responsible for all aspects of our boutique operations including guest experience, talent, and visual merchandising.
Through strategizing, coaching, and accountability, you lead and motivate your team to provide an exceptional customer experience and maximize sales.
Boutique Team Leader responsibilities include:
Guest ExperienceCultivate a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.LeadershipDriving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.Fostering a culture of communication and teamwork, ensuring important boutique & company information reaches all levels of the team.Providing consistent developmental feedback that empowers and motivates your team.Acting as a liaison between the Boutique Team, Field, and Corporate partners.TalentAttracting, recruiting, onboarding, developing, and retaining a high-performing and diverse team.Building bench strength for the boutique by preparing team members for the next level of responsibility.Coaching, training, and developing team members to the behaviors that create success in their roles.Managing performance fairly, consistently, and on an ongoing basis.Establishing open, candid, and trusting professional relationships with team members.Exhibiting a high degree of personal integrity and hiring a trusted, reliable team.Operations & VisualLeading operational excellence through daily boutique operations, managing budgets and boutique inventory, and supporting and enforcing company policies and procedures.Understanding business drivers and how to maximize profitability and ensuring visual and operational standards are met consistently.Creating schedules to deliver a high level of service and maximize sales potential using provided company tools while staying within the allocated payroll hours budget.What You'll GetA flexible scheduleGrowth and advancement opportunitiesA generous team member discountMonthly Incentive ProgramOpportunity to participate in our 401(K) PlanMedical, Dental, Vision, and Life Insurance availablePaid Parental LeavePosition pays $23.08 - $28.85 per hourPosition RequirementsSeveral years of experience in a specialty retail store leadership roleAbility to motivate others and work together to deliver sales resultsAble to plan and execute tasks efficiently and independentlyFlexible and adaptableAbility to multi-task and balance multiple prioritiesAbility to work flexible hours to meet the needs of the boutique which includes days, nights, weekends, and holidaysPhysical RequirementsAbility to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbingMust be able to work independentlyMust be able to lift and carry up to 35 lbsWe consistently seek candidates for current and future consideration.
If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer.
francesca's understands our team members contribute to our growth and we invite you to help us continue our success.
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