Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Based on the Cornish coast in the UK, we're a multi-channel lifestyle brand with over 70 shops across the UK & Ireland, over 400 wholesale stockists and a growing online business. Our success relies on a talented retail team who bring our values to life by helping our customers We are very excited to be opening our first store in Falmouth, MA and are looking for a Store Manage to join our team.
Our Store Managers are responsible for taking ownership of all aspects of running a successful Seasalt store. Leading the way with exceptional retail skills, product knowledge and commercial know-how. We want Seasalt customers to feel welcome as soon as they step through our door. A key part of this role is training and developing your team to create a positive atmosphere and inspiring them to deliver excellent service.
We now have a fantastic opportunity for a Store Manager to join the Falmouth, MA team on a full-time basis, permanent.
You'll help us by: Coaching and developing you team to drive performance through formative feedback, 121's and development plans. Creating a service culture within the store team that puts the customer at the heart of everything they do.
Taking ownership of sales, profitability and KPI results, understanding what is required to drive performance in your store. Communicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities.
Implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store . Utilising all product information to maximise sales opportunities, ensuring you and your team have a thorough product knowledge of all Seasalt products, including design inspiration, features and benefits
Managing store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst others. Ensuring all physical business assets are maintained and all losses are minimised.
Effectively recruiting a diverse and passionate team who confidently deliver excellent results. Identifying potential performance issues within your team and deal with them effectively, either informally or formally
The skills you'll be sharing with the team: Leading your team from the front by driving sales, maximising profitability, and achieving KPI results, you will be responsible for taking ownership of all aspects of running a successful Seasalt store. Customer satisfaction will mean everything to you, you will be proud of the culture you naturally create through training and developing your team. You will have previous experience in leading a team, preferable in a retail or equivalent environment where you drove key KPI achievement and managed budgets. Approachable, solution focussed and positive are words that describe your management style, you will be a solution focused leader who empowers their team daily. You'll be passionate about sharing your commercial knowledge with your teams and have a huge focus on product knowledge, you want your teams to share their knowledge and love of our beautiful products with our customers. Why we hope you'll love working with us: From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.
As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing. These include:
Salary up to $65,000 per year Competitive days paid annual leave, increasing with length of service Uniform allowance. Attractive 50% employee discount. Medical Plan scheme to cover costs of everyday health expenses plus virtual mental health support. Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling. Flexible benefits scheme to personalise your benefits package. 401k employer contributions. Life assurance programme. Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support. Employee networks to support and celebrate our people, including the Inclusion Network and Culture Crew. 100's of savings on top retailers and gym memberships through our discount hub. At Seasalt we have a brilliant team of people – they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at
