Store Manager, Laurel Village - Full TimeFull time Schedule$24.00 - $42.00 Hourly Rate** based on job, location, and scheduleJob DescriptionAbout Bluemercury: At Bluemercury, we are on a mission to create a brighter future with bold representation for all. With 178 locations across the country and growing, Bluemercury pioneered a client-first service model that emphasizes hyper-personalized, high-quality beauty interactions. As Bluemercury continues to evolve, it remains committed to its original intent to serve people and embrace its purpose to be the ultimate specialist in the beauty of every individual. For more information, please visit: www.bluemercury.com.
Job Summary: We are seeking a passionate Store Manager to join our team. As a key member of our team, you will play a vital role in enhancing our customers' beauty experiences by leading your team to provide exceptional service, in-depth product knowledge, and expert beauty advice. You are a beauty advocate who consistently role models a best-in-class service experience by assisting our clients and empowering your team to exceed clients' expectations.
Key Responsibilities: Leadership Responsibilities Give, Receive, and Share Information: Facilitate consistent team and individual communication in order to ensure collective knowledge to all members of the team and business partners.Inspire Your Team: Share the brand vision and the business challenges, give meaning and empowerment to the team while holding them accountable to the highest standards.Lead By Example: Exemplify our client-first service model in all interactions, hyper-personalize your approach to building relationships with colleagues, clients, and visitors.Leverage Strategy to achieve KPIs: Analyze the business, develop strategies to drive KPI success, and create and execute store-level event strategies to drive incremental sales.Consistently Train and Develop Your Team: Utilize coaching skills and continuous improvement strategies to involve your direct reports in their own success.Actively Recruit Top Performers: Build relationships in your area to plan for, and recruit a talent bench.Operational Excellence: Execute all operational tasks with proficiency, advocate for knowledge-sharing and teamwork among all team members.Client-Facing Responsibilities Build Client Relationships: Build and maintain strong, personalized relationships with customers.Share Your Product Expertise: Possess extensive knowledge of beauty products and continuously update knowledge on the latest trends.Customize Recommendations: Offer tailored product recommendations based on individual client needs and preferences.Sales & Promotion: Drive sales through effective communication of product benefits.Support Inventory Management: Assist in stock management and maintaining an organized store environment.Participate in Educational Workshops: Occasionally lead in-store beauty workshops.Share Feedback & Insights: Collect customer feedback for continuous improvement.Qualifications: Strong interpersonal and communication skills.Passion for beauty and staying updated with the latest trends.Flexible availability, including days, evenings, Saturdays, and holidays.2-3 years of retail management experience is required, beauty industry preferred.Advanced authority and expertise in successful retail team leadership required.Essential Physical Requirements: Prolonged periods of standing/walking.Frequent use of computers and cash registers.Lifting and moving items weighing up to 25 lbs.What we can offer you: An inclusive, challenging, and fun work environment.Competitive pay; including commission and bonus opportunities.Merchandise discounts and gratis.Paid time off (PTO) for full time hourly employees.Coverage across medical, dental, vision, and 401K.Advancement opportunities and mentorship to grow your career.Job InfoJob Identification 68981Job Category StoresPosting Date 12/09/2024Locations 3535 California Street, San Francisco, CA, 94118, US
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