Make a difference in a sector that matters to us all EAB is a special place to work. You'll find motivated employees, growth opportunities, and a deep commitment to our partners. We pride ourselves on hiring the best people—not just for the job, but for the firm and the future of education.
Strategic Leader, Forage Location: Washington, D.C.
Number: 599020
Job Category: Professional Services
Job Department: Technology
Job Family: Strategic Leadership
Job Type: Full Time
Level: Experienced
At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement.
The Role in Brief: As a Strategic Leader, you'll be at the forefront of our enterprise partner relationships - responsible for owning and nurturing those relationships on behalf of Forage. Drawing upon your proven expertise in managing high-value enterprise accounts, retaining and growing revenue, you'll excel at client service, communicating industry and product insights, and building enduring relationships with VP level leaders and business users.
This position may be based in Washington, D.C.; Richmond, VA; or is open to remote employment within the continental United States.
Primary Responsibilities: Own the Success/Product Adoption relationship for some of Forage's largest accounts: Manage relationships with high-value Strategic Accounts including several Fortune 500 companies, drive product adoption, run quarterly business reviews, and build business cases to circulate to various stakeholders. Relationship Building: Initiate and build strong, enduring relationships with business users and VP level executives. Cross Functional Collaboration: Work closely with the Account Management team as well as cross functional teams to ensure client delight and success. Strategic Account Planning: Develop and execute strategic plans to maximize value for clients. Internal Customer Advocacy: Identify new opportunities to unlock value for your customer through collaboration with cross-functional teams. Metrics Achievement: Consistently meet or exceed partner success metrics. Industry Insight: Develop a deep familiarity with the relevant industry and market trends in the early talent space. Basic Qualifications: Bachelor's degree or equivalent professional experience and 3-4+ years of experience 3+ years of proven success managing and driving success with large enterprise accounts Strong track record of navigating large, complex organizations Demonstrated ability to cultivate and maintain authentic relationships Consistent history of meeting or exceeding revenue and retention targets Experience managing a high value book of business Demonstrated ability to use data to communicate ROI to customers Excellent communicator (written & oral) & executor with attention to detail Ideal Qualifications: Commercial, ambitious, scrappy and results-oriented individual Deep sense of curiosity, obsessed with learning about our customers and our product Self-starter who believes in building meaningful connections Commitment to valuing diversity and contributing to an equitable working environment Compensation: The anticipated starting salary (base) range for this role is $51,500 - $75,000 per year. This hire will additionally be eligible for discretionary bonus or incentive compensation.
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.
At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need.
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