Job summary
Student Success Advisors fulfill a vital role for students by providing academic advising, career guidance, and holistic support focused on well-being beyond the classroom.They inspire, motivate, and challenge students to achieve on-time degree completion.Through their meaningful relationships with students, SSAs make a crucial contribution to student retention, persistence, and completion.
Job seniority: mid-to-senior level
Responsibilities
• Provide holistic advising to students.• Function as a Strong Certified Practitioner and conduct career assessments with students to further refine their career goals and planning over the course of their degree.• Advise incoming first-year and transfer students throughout their enrollment process, including occasional events for recruitment purposes, to ensure they are best set up for success during their time at SUU.• Maintain knowledge of university resources related to student finances, holistic wellness, academic support, and other high-need services. Refer and follow-up with students as necessary.• Collaborate regularly with college faculty, staff, and administrators as well as a wide network of other campus colleagues and partners regarding enrollment, retention, and completion initiatives.• Other duties as assigned.
Requirements
• Bachelor's degree required.• Demonstrated ability to build rapport in developing meaningful relationships with students and campus colleagues.• Excellent oral and written communication skills.• Demonstrated ability to build strong and authentic relationships with students from a variety of backgrounds.• Demonstrated ability to both collaborate with teammates and to work independently on efforts that support institutional and team goals.• Strong problem-solving skills, including the ability to synthesize data and take action based on complex information.• Experience using and comfort with technology (student information systems, basic Office programs, etc.), as well as the ability and willingness to quickly learn new computer-based programs.• Master's degree in higher education, counseling, or a closely related field (preferred).• Experience working in a higher education setting; at least two years of experience in academic advising strongly preferred.• Knowledge of current and emerging trends related to student affairs, retention, and completion.• Knowledge of student development theories and their application in an advising setting.• Knowledge of/experience with specific academic area of assignment.
