Benefits: Discounted merchandise Beautiful new studio with brand new equipment Discounted employee memberships Unlimited commission potential based on membership sales 401(k) Competitive salary Opportunity for advancement Training & development BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt, and redefine your body and mind in just 45 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.
Job Summary:
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases.
Essential Duties & Responsibilities: Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code. Assist members/guests in person when they are in the studio and over email as inquiries come in. Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash. Initiate tasks and perform duties without direction/micromanagement. Monitor incoming emails and ensure proper check-in procedures are followed. Qualifications: 1-2 years of customer service or sales experience preferred 1-2 years MindBody software experience preferred Competitive drive to succeed in commission sales and performance based culture Independent, self-starter with strong organizational and communication skills Availability to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays) Certifications / Educational Requirements: High School Diploma or GED requiredPhysical Requirements: The employee occasionally sits, walks, kneels, and reaches with hands and arms Ability to lift and/or move up to 25 lbs. Work Environment: While performing the duties of this job, regularly exposed to moving mechanical parts The noise level in the studio environment is loud Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
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