We are seeking a Studio Experience Team Member to join our growing team at our River North location in Chicago, IL.
The Studio Experience Team Member is an energetic, outgoing, problem solving and organized individual with a passion for fitness and the Studio Three brand. This role is instrumental in providing an extraordinary experience for all guests by delivering consistent, exceptional customer service. This is the first smile you see walking in the door and the last face you see on the way out.
PRIMARY RESPONSIBILITIES: The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
-Ensuring all members receive a high level of customer service throughout their visit.
-Working with studio management to complete all daily studio tasks and projects efficiently.
-Assist with training and coaching of new hires for all front and back of house team members.
-Possessing a high degree of knowledge of all products and services offered at Studios Three.
-Educating club members and guests on all Studio Three services and amenities available to them.
-Cultivating an inclusive and fun environment that strengthens the S3 Family and community.
-Ensuring all areas of the club including studios, locker rooms and common areas are clean and organized.
-Working within the company guidelines to ensure all departments are on brand and align with Studio Three's aesthetic.
-Carrying out first timer & new member on-boarding processes.
-Partnering with the Studio Three instructors and providing support as needed to ensure a successful class check-in process.
-Maintaining a positive attitude and taking initiative.
REQUIREMENTS: -Must be able to stand for long durations of time.
-Must be able to lift/carry a minimum of 30lbs.
AS A MEMBER OF THE STUDIO THREE TEAM YOU WILL RECEIVE: -We offer competitive salary, benefits, and industry leading commission and growth opportunities for Studio employees
-Complimentary Studio membership
-Perks, discounts and incentives with our retail, products and partnerships across all of our Studios
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the club.
Studio Three is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://jobs.lever.co/StudioThree.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
ABOUT STUDIO THREE:
Founded in Chicago's River North neighborhood in 2015, Studio Three has three Chicago locations in River North, Lincoln Park and Fulton Market and is expanding to Austin, Texas in 2022. Studio Three's mission is to build stronger communities by improving each other through physical fitness and emotional connections. We are committed to providing a positive culture at every one of our clubs and believe that this begins with developing and growing world-class talent at every level of our organization. Studio Three has been recognized as ClassPass' "Number One Studio in Chicago" in 2020, one of Crain's Chicago Business' "Top 100 Places to Work" in 2019 and was recently featured in The Wall Street Journal as an outdoor wellness innovator during COVID-19. Inc. Magazine also placed the company at 225 in its annual Midwest 5000 business ranking in 2021.
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