What This Position is All About
The Style Advisor is responsible for elevating their shopping experience by welcoming visitors to the store, providing directions and answering questions to help customers efficiently get to their desired location.
The Style Advisor has a strong working knowledge of the store, the designers it carries as well as the many services offered and they use this knowledge to provide customers with personalized assistance to enhance their shopping experience.
Who You Are:
Building teams by bringing others together when needed. Creates a sense of community and builds morale and spirit in their team.
Lead through results. Often going above and beyond your goals. Is consistently a top performer and elevates the performance of others.
Innovative with a mindset that generates a variety of approaches to problem solving including new and novel ideas.
You also have:
Proficient in MS Word, Excel, PowerPoint, Outlook, Blackberry, IPAD, etc.
Technologically savvy
Fluent in multiple languages; fluency in Mandarin would be a strong asset.
As the Style Advisor, you will:
Create a Welcoming Environment
Immediately welcomes customers as they enter the area and proactively offers assistance
Provides a dynamic service presence to each location
Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them guidance or directions
Knowledgeable of store layout, current merchandise assortment and able to direct Customers to the appropriate area
Elevate the Shopping Experience
Able to quickly assess customer needs in terms of: special occasion, vendors/product of interest, special language needs, how much time customer has, etc.
Has a strong network of Style Advisors throughout the store and leverages these relationships to pair the right Style Advisor to a new customer based on the customer's needs
Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a customer to further personalize and enhance their shopping experience
Problem-Solving
Demonstrates a high level of energy and the ability to multi-task in a fast-paced environment
Able to understand a customer's concerns and quickly determine solutions with limited supervision
Your Life and Career at SFA:
Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount
Salary and Other Compensation:
The starting hourly rate for this position is between $16-21 per hour. Factors that may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
#SaksStyleAdvisor
Thank you for your interest in Saks Fifth Avenue.
We look forward to reviewing your application. Saks Fifth Avenue provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks Fifth Avenue complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
