Position Summary
The stylist is responsible for contributing to the store sales by providing The Webster's experience level of customer service to all clients, building rapport with clients, supporting the management team and representing The Webster in all its aspects consistently
Essential Duties: Sales & Client Service To know and achieve your, and the store's daily, weekly, monthly and annual sales plan.Demonstrate knowledge and understanding of different sales techniques, such as cross selling, and adding on in order to drive your sales and KPIs.Demonstrate selling skills to actively develop new clients and further develop existing client relationshipsDemonstrate behaviors that reflect the company principles and culture.Manage individual client database to standard and generates sales utilizing the client book through appointments and daily correspondence with clientsDemonstrate strong product knowledge; keeps updated in all brands bio and aesthetic, and fashion trendsDemonstrate high degree of professionalism in communication, attitude and teamwork with clients, peers and management teamDemonstrate proper etiquette when communicating with internal and external clients (i.e.
in-person, phone, e-mail, and written communication), returns, repairs and alterations Policies, Procedures and Compliance Adhere to the Employee HandbookUnderstand and perform all POS functions accurately, professionally and within Company guidelinesAdheres to all Company Policies & ProceduresUnderstand and comply with PCI compliance policy and regulationsPossess a strong knowledge of the alteration process and fitting a client for alterationsAdheres to Security, Health and Safety regulationsMaintain the appearance of the store according to The Webster visual standardsDemonstrate high level of quality in work, attendance and appearanceAbility to work varied hours, nights, days and weekends to support the business needs Back of House Maintain store, employee area, stockroom and bathroom to Company standardsAssist in the preparation and execution of stores physical inventories and actively participates in resolving inventory discrepanciesMaintain standards of cleanliness and organizationActively contribute and support in non-selling activities and loss prevention initiatives.Replenish stock and maintain high standards of merchandise and product presentationMaintain your designated 'area of responsibility' Additional responsibilities may be assigned at the discretion of leadership