About the Role
As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers.
You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty.
You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer.
Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.
.What You'll Do Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needsConnect and engage with customers authentically to understand their styling needsServe as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focusDemonstrate values and behaviors consistent with our Words to Live ByAssist in creating an inclusive environment where our customers and employees feel a sense of belongingSupport sales floor, fitting room, cash wrap, back of house, as requiredWho You Are Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needsEffective communicator with experience in creating meaningful connections with customers that build brand loyaltyFlexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be availableAbility to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodationPassionate about hospitality, fashion and stylingComfortable engaging with customersTeam playerChampion of Gap Inc. cultureCurious with a "can do" attitude