Subpoena Drafting Assistant

Subpoena Drafting Assistant Classification: Full-Time, Non-Exempt Reports to: Account Specialist, Record Retrieval Department Purpose: Claimants, attorneys and claims adjusters rely on T-Scan to gather information necessary to ensure that claims, settlements and disputes can be settle quickly and efficiently. Without T-Scan, the process can be chaotic, complex and frustrating for users that do not operate in this world on a regular basis. The Record Calling Specialist role is a vital to the company, allowing T-Scan the ability to consistently and efficiently deliver records. Individuals (claimants), attorneys, paralegals & legal assistants' lives are made easier through the success of our operations.
Company Description: T-Scan Corporation is the leader in advanced record retrieval and services the nation's top law firms and insurance carriers. Our welcoming, casual yet energetic & productive atmosphere offers a wonderful place to utilize and develop professional administrative, organizational and interpersonal skills.
T-Scan Corporation is privately owned and operated and has been in business for over 20 years. We are located just north of downtown Seattle, on the edge of the Interbay neighborhood. We're surrounded by great restaurants and activities and are minutes away from iconic Seattle landmarks such as The Fremont Troll, Space Needle, Pike Place Market, the Waterfront and Big Wheel, Ballard Locks and many more!
Compensation and Benefits Compensation: $25.00 per hour.
T-Scan offers a very competitive benefits package: Medical/Vision: There are 2 plan options for you to select; you pick which plan is best for you and your individual needs!DentalFlexible Spending Accounts- Medical & Dependent Care: We want to help you save money!Paid Time Off: We appreciate our hard-working employees, and in addition to the PTO that you accrue from day one, we enjoy gifting PTO to employees here and there8 Paid Holidays: We encourage you to get some R&R… and we'll pay you for it!Free On-site Parking: Yes, free onsite parking in Seattle is a real thing at T-Scan!Bus Pass Subsidy Program: We help you get to/from work while keeping some cash in your pocket for the fun things!401k: One way we reward longevity at T-Scan is with the 401k company match programT-Scan Corporation is an Equal Opportunity Employer Hours of Work: This is a fulltime position in our office physically, 40 hours per week, Monday to Friday with occasional overtime. Does starting at 9:00AM work best for your gym schedule or getting the kids off to school? Are you a morning person and more productive earlier in the day? We're flexible, you pick your start time, between 7:30AM and 9:30AM.
T-Scan Wants People That: Relentlessly advocate and problem solveEnjoy communicating with people via the phoneReceive satisfaction from completing a quantifiable amount of each daySeek individual responsibility, accountability and rewards Areas Professional & Career Development: Master basic legal administration skillsDevelop a thorough understanding and practice release of information skillsPolish professional communication skills in an office environmentLearn how create and draft legal documents relevant to the release of informationCultivate customer services skills with other company stakeholders and clients Essential Functions/Major Responsibilities: Maintain confidentiality concerning clients' data and business practices, company financial information and other sensitive company strategies and information.Process customer orders, including creating new packets, and/or distributing packet loadDraft client facing emails, e.g. rejections, problem requests, additional information, etc.Draft and review subpoenas, stipulations and authorizationsResearch provider(s) as needed, develop current phone/fax number, including new providers and/or UAL providers and submitting request packets to providers.Inform Account Specialist/ Supervisor of provider or customer concerns and issues relating to the caseCompletes overflow rush/routine status checksComplete overflow radiology/pathology ordersCompletes overflow opposing council ordersProvide case updates as neededProcess customer orders/changes according to established department policies and procedures.Record all account activity into the Tracking System known as "The Portal".Ensuring all steps required to obtain records are taken, including but not limited to payment requests, resending packets, follow up with multiple departments or locations, making sure all necessary documents (guardianship papers, death certificates, etc.) accompany requests when necessary, etc.Handles Problem Records including, but not limited to invoices, payment issues, missing records, incorrect records, etc.Internal Emails, including: 'blowbacks', CD's, X-Ray, Bill Out, etc.Assist other teams and departments as needed Specific Job Skills Research and Draft subpoena ordersStrong attention to detail is a MUSTAbility to analyze, problem solve and make critical decisionsAbility to prioritize case loadAbility to keep track of several projects concurrentlyExcellent oral and written communication skillsPossess exceptional interpersonal and teamwork skills Competencies: Computer navigationAbility to analyze, problem solve and make critical decisionsAbility to prioritize workload and keep track of several projects concurrentlyAbility to communicate effectively with people- Internally and externally, both written and verbalGood interpersonal and teamwork skills. Patience in working with others are essentialAbility to read, write, clearly speak and understand EnglishMinimum typing speed of 50 WPM Education & Experience: Required: High school diploma or GEDPreferred: Associates Degree and 2+ years related experience, or 5+ years of industry experience or related tasksTechnical Skills Required:
o Minimum of 60 WPM
o Proficient in Microsoft Suite, including but not limited to: Word, Excel, Outlook
o PDF programs, i.e. Adobe or BluebeamPreferred minimum of 3-5 years in an office setting Working Environment & Physical Requirements: This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 20 pounds.

T-Scan Corporation is an Equal Opportunity Employer.

Employment at Will: Any hiring is presumed to be "at will"; that is, the employer is free to discharge individuals at any time. If hired, your employment with T-Scan is voluntary and is subject to termination by you or T-Scan at will, with or without cause, and with or without notice, at any time.
Probationary Period: An employee's first ninety (90) days of employment are on a trial basis and are considered a continuation of the employment selection process. The ninety (90) day probationary period provides the Company an opportunity to observe and evaluate the capacity of the employee, which includes the employee's ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee's work habits and conduct, including attendance and the employee's relationship with coworkers and superiors. During this probationary period, the Company may terminate employment immediately, with or without cause and with or without notice. Likewise, the employee may also terminate his or her employment with the Company at any time, with or without notice and with or without cause.
A performance evaluation is conducted at the end of an employee's probationary period (assuming the employee has made it to the conclusion of the probationary period), to discuss job responsibilities, standards and performance requirements. A formal performance review will be conducted to provide both the company and the employee the opportunity to discuss job tasks, identify and correct performance deficiencies, encourage and recognize strengths and discuss positive, purposeful approaches for meeting goals.
Equal Employment Opportunity Statement: T-Scan provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. T-Scan complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.