Substitute Telecommunications Specialist

Salary: $37.88 Hourly Location : Various Locations - San Bernardino County, CA Job Type: Substitute Job Number: 006992024 Department: Computing Services Opening Date: 07/01/2023 Closing Date: Continuous Work Schedule: Hours vary depending on department needs Work Days/Year: 260 Mission Statement: SBCCD positively impacts the lives and careers of our students, the well-being of their families, and the prosperity of our community through excellence in educational and training opportunities.
Job Description San Bernardino Community College District accepts applications for part-time, hourly substitute positions for our two college campuses (San Bernardino Valley College and Crafton Hills College) on a continuous basis.
However, this does not imply the department is actively recruiting for this position.
If there is an interest and/or need within the specific department, applicants who meet the minimum requirements will be contacted by respective department managers.
Applications submitted will remain active for up to one (1) year.
This posting is to establish a pool of qualified applicants positions as Substitute Telecommunications Specialist.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION Installs, maintains, and provides technical and service support to District-wide voice telecommunications systems.
SUPERVISION RECEIVED AND EXERCISED Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor.
May provide technical and functional direction to assigned student workers.
REPRESENTATIVE DUTIES The following duties are typical for this classification.
Installs and moves telephones and telephone equipment including Voice Over Internet Protocol (VOIP), analog and digital telephone devices.
Configures, troubleshoots, and maintains VOIP devices, peripherals, and other calling devices as assigned.
Manages account administration within all telecommunication systems.
Creates voicemail accounts; provides telephone system training to users.
Configures and maintains call center systems District-wide.
Installs voice/data cabling and voice/data circuits; installs and configures VOIP/analog devices, routers, and other telecommunication voice gateway devices as assigned.
Acts as liaison between telephone service vendors and the District in resolving issues related to the telecommunications systems and lines.
Provides assistance when needed to the District concerning telephone service billing issues.
Provides network and help desk support; installs configures, troubleshoots, and maintains software, hardware, network systems, and data lines for the VOIP unified communications environment.
Provides end user device and software support as it relates to telecommunication systems end user applications.
Oversees equipment inventory within unified telecommunications systems.
Prepares and maintains records and reports related to all assigned areas of the telecommunications environment.
Performs tasks in assigned projects related to design and review of new telecommunications server systems, applications, and hardware.
Operates a variety of equipment related to assigned activities.
Stays current with changes and advances in telecommunication technology.
Performs other duties related to the primary job duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES: Mathematical Facility Performs operations involving counting, adding, subtracting, multiplication and division Follow multi-step computational procedures and apply formulas Apply basic algebraic or geometric reasoning and problem solving Recognize approaches and algorithms for finding real world computational solutions Computes and interprets descriptive statistics Critical Thinking Analytically and logically evaluates information to resolve problems Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it May detect ambiguous, incomplete, or conflicting information or instructions Attention to Detail Focusing on the details of work content Shows care and thoroughness in adhering to process and procedures that assure quality Applies knowledge and skill in recognizing and evaluating details of work Applies skilled final touches on products Analyzing and Interpreting Data Apply sorting, coding and categorizing rules Analyze data Read reports Draw meaning and conclusions from quantitative and/or qualitative data Professional Integrity and Ethics Follows a clear-cut set of rules Understands practical necessity of rules and ethical guidelines Shows consistency in behavior and judgement over a long term and varied situations Legal and Regulatory Navigation Understanding, interpreting, and ensuring compliance with laws and regulations Locates, understands, or provides factual regulator information Works within the bounds and limits of what is permissible Using Technology Working with electronic hardware and software applications Using basic features and functions of software and hardware Experiments and finds novel uses for standard features and functions Adds, improves, modifies, or develops features and functionality Adaptability Responding positively to change and modifying behavior as the situation requires Accept and adjust to changes and the unfamiliar Innovation Imagining and devising new and better ways of doing things Fix what is broken; find solutions and fixes with resources at hand Finds new approaches to performing familiar tasks Create and invent new ideas; envision the unexpected, unexplored, untried Listening Comprehend and verbal instructions and orally presented information Recalls or retrieves key points in a conversation Listen actively by rephrasing others' input cogently and accurately Professional and Technical Expertise Applying technical subject matter to the job Knows the rudimentary concepts of performing the essential technical operations Possess recognized expertise outside of the organization Self-Management Follows through on instructions and assignments Self-directed and self- monitored in commitments and accomplishments Redefines or reprioritizes activities within scope of responsibility Valuing Diversity Shows acceptance of individual differences Welcomes input and inclusion of others who may be different from oneself Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination Lead, Advanced or Senior Level Positions Qualifications Education/Training : A Bachelor's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field.
Experience : Three (3) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training.
License/Certification : Possession of a valid driver's license.
Equivalency Provision: In the absence of a Bachelor's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field, an Associate's degree and five (5) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying.
In the absence of an Associate's degree from an accredited college or university with major course work in telecommunications, computer science, or a related field, the equivalent of completion of high school and seven (7) years of experience in a network environment, providing administration and support consisting of responsibility for hardware, software, application support, and user training is qualifying.
Physical Demands and Working Environment The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment : Work is performed primarily in a standard office setting, with some travel between District sites.
Physical : Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to frequently lift, carry, push, and/or pull light to moderate amounts of weight up to 35 pounds; to occasionally lift, carry, push, and/or pull heavier amounts of weight with our without assistance; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision : See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing : Hear in the normal audio range with or without correction.
Employment Requirements Employment Requirements: The person selected for hire will be required to complete the following pre-employment requirements: Submit to and successfully pass DOJ live scan/fingerprinting.
Cost of live-scan services to be borne by candidate.
Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement) Tuberculosis (TB) risk assessment Other pre-employment requirements may be required depending on the position (i.e.
certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment.
These requirements are in accordance with the San Bernardino Community College District's This position is not eligible for full-time benefits.
01 Do you possess a current valid Class C driver's license?
Yes No Required Question