Job Responsibilities:Oversee the daily department operations of the Count TeamAddress management and employee issues in a calm, effective, intelligent and fair mannerCommunicate department issues to department management in a timely mannerAnalyze problems to find solutionsMaintain confidential informationCreate and maintain a positive work environment which promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfactionEnsure departmental practices are compliant with company policies and legal requirementsTrain, evaluate and motivate employees, by ensuring that they receive sufficient guidance and resources to achieve established department tasksCommunicate effectively with guests, co-workers and managementPrepare employee schedules and determine staffing needsOperate an electrical tow cart for pushing and pulling loaded cartsKnowledge in utilizing office equipment, such as ten-key calculators, multi-line telephones, computer equipment, copy machines and fax machinesEnsure all Count Team procedures are in compliance with the Minimum Internal Control Standards required by the Gaming Control BoardMaintain the inventory of supplies and ensure all machinery is in good conditionTrouble shoot problems and provide management and employees with constructive feedbackLead the entire soft count and drop function in compliance with all regulatory controlsPerform all duties as deemed necessary for the success of the departmentQualifications: Previous supervisory experience preferredPrevious Count Team experience requiredKnowledge of regulations and laws regarding hiring and maintaining a positive and professional work environmentMaintain a flexible work scheduleBe able to conduct mathematical transactions quickly and accuratelyA high regard for maintaining a good attendance recordPromote team spirit and gain the respect of the team by demonstrating a good work ethicThe ability to work in a structured, organized, and highly regulated environmentAbility to use a computer and ten-key calculator quickly and accurately
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