Support Specialist

Position Summary Serve as the Liaison between the client and our Arstrat office.

Up To $250.00 Bonus Monthly
Position responsibilities. Review accounts sent via e-mail from both the client and Arstrat staff for resolution.
Submit insurance billing requests to the client.
Update accounts with information received from the client and Arstrat offices.
Process itemized statements requested by patients, insurances and attorneys
Process correspondence sent to our office by the patients, insurances and attorneys
Facilitate adjustments and cash transfer request
Follow up on disputed accounts to check for resolution
Facilitate missing payment research with the Vendor
Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
Proficient in Excel and Microsoft word
education and experience High school diploma or college degree from an accredited college or university
2-3 years of experience in a healthcare back-office function or customer care function
work environment / physical requirements Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
Must be able to sit for extended periods of time.

Arstrat is an equal employment opportunity employer.