Sustaining Engineer, Advanced

Remote Work: Yes
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.

Let's create tomorrow together.

Analyzes product field failure data. Designs, develops, and implements engineering corrections to address post-release product changes and customer-reported issues. Supports various operational groups in determining root cause and resolution of data issues. Collects and provides product field failure data to quality assurance and other internal functions. Develops and implements design and process improvements to existing products as required and documents any changes.

This role specializes in Android applications that integrate with cloud-based SaaS solution and involves analyzing and diagnosing customer incidents, resolve complex technical problems and support ongoing updates to deliver a high-quality user experience.

This role is open in Alpharetta, GA USA/ Lincolnshire, IL/ Austin, TX/ Holtsville, NY USA and can be performed remotely in US! 
Responsibilities:
You will be responsible for diagnosing, debugging, and resolving software defects in existing Android appicaltions 
Investigate, debug and resolve issues in production android applications that interact with cloud SaaS systems
Respond to resolve critical issues including developing and deploying hotfixes
Maintain technical documentation and knowledge based
Assist with implementing minor updates/enhancements to improve user experience
Generate user data reports for internal and external customers
Define and implement requirements for new tools to aid in the analysis and solving of complex problems
Ensures all engineering changes orders are approved and documented for use by teams
Exercises judgment (within broadly defined policies and practices) in selecting methods, techniques and evaluation criteria for obtaining results
May coordinate the activities of other personnel
Networks with key contacts outside own area of expertise. Interacts with management and senior customer personnel on matters requiring coordination across organizational lines. Represent the organization as the principal customer contact. 

Qualifications:
Minimum Qualifications:
Bachelor's degree and 5+ year experience or Master's degree and 4+ year experience
Experience with Kotlin and Java.
Knowledge of Android frameworks, and libraries and experience with Android debugging tools
Experience with API Testing and Postman.
Experience with OAuth, JSOZ
Experience in writing SQL Queries. SQL or noSQL Databases experience is desired.
Experience working on Cloud Platforms like Google Cloud Platform (GCP – preferred), or AWS/ Azure.

Preferred Qualifications:
Exposure to Python, Gradle, Cloud Functions and Microservices architecture is a plus.
Experience with one of the following Cloud Data, Big Data, Apache Beam/Google Dataflow, Spark, ETL and Google Big Query
Experience with BI tools like Google Data Studio, Lookr, Tableau or Power-BI
GCP Certification
Experience in Google Cloud Platform (GCP)
Experience with Internet of Things (IoT)

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at ******. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary:USD 104400.00 - USD 156600.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you ****** accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.