System Support Specialist Intern

Build an Aviation Career You're Proud Of

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in Aviation.
Together, we get the job done and done well.
At our San Antonio site you will be trained by the world's best.
Bring your business aptitude, a strong work-ethic, and a hunger for learning - we'll teach you the rest.


What's it like at StandardAero

Collaboration, teamwork, and having each other's backs are the norm here.
Our growth in this expanding industry means getting career stability and opportunities to grow.
With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on.


We are looking for System Support Specialist Intern for the Summer of 2025.


As a Summer Scholar Intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence.


Over the course of your 10-12 week internship, you will have the opportunity to:

Work and learn as a System Support Analyst Intern at our San Antonio, TX facility.
This is an opportunity to gain hands-on aviation industry experience from experts in the field in a collaborative and exciting environment.
Basic Qualifications (Required Skill/Experience): Receives and installs PC hardware and peripheral components such as monitors, keyboards, printers, and disk drives, etc. Loads specified PC software packages, such as operating systems, word processing and spreadsheet applications, etc.
in accordance with company policies and procedures. Performs advanced troubleshooting in person and via telephone concerning PC operation; diagnoses system hardware, software and computer problems based on knowledge of system operations; installs, troubleshoots and coordinates repairs of barcode readers. Coordinates the repairs to any personal computer and/or peripherals with major manufacturers/suppliers ensuring warranty provisions apply. Dismantles hardware hook-ups, moves hardware to new locations and reconnects hardware to newly installed cabling. Maintains and administers the telecommunications systems, Call Management (CMS) and Voice Messaging systems (VMS); oversees installation of systems, including equipment and cabling. Liaises with telecommunication service providers to report trouble and enable speedy resolution to functional problems and system outages. Responsible for telecommunications equipment and network services needed to satisfy business requirements for video conferencing. Provides on-going evaluation of system performance on local area network and telecommunication systems and offers recommendations for changes and/or enhancements. Responsible for the daily operation and function of systems operations such as setting up new users, installation of hardware, diagnosing and resolving hardware and software problems, ensuring proper file server operation and file backup. Maintains a personal computer inventory database and telephone equipment database to ensure all personal computer and telephone resources are accounted for; maintains a software library of all SBU-owned personal computer-based software, ensuring compliance with all software licenses and copyright laws. Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions. Carries out special projects as assigned.
Basic Qualifications (Required Skill/Experience): Working experience using JIRA service desk or equivalent for managing incidents and service requests. Prior experience in a 1st/2nd line service desk environment is preferred; training will be provided as needed. Excellent knowledge of using and troubleshooting Microsoft Office products. Strong working knowledge of Windows-based systems (Windows 10, Windows 11, Server 2016-2022). Good working knowledge of Windows technologies, such as Active Directory. Foundational knowledge of networking, including TCP/IP, DNS, DHCP. PC hardware setup and configuration. Mobile phone and/or Cisco IP Phone support, is beneficial. College diploma in computer science; or equivalent. Strong analytical, attention to detail, and problem-solving skills. Good planning, organizational, analytical, decision making, oral and written communication skills. Ability to work independently, as well as in a team environment.
Preferred Qualifications (Desired Skills/Experience): Excellent communication skills A strong desire to learn and be a contributing member of a team Strong self-motivation and organization skills Internship Details: The internship term will be - Summer 2025 (beginning mid-May) The length of the internship is 10-12 weeks Located in San Antonio, TX **students must have own lodging.
What makes a good fit for StandardAero?

We love people who take pride in their work and being collaborative with their team.
We work together and support each other.
We're very team oriented too and that is greatly valued.
We also believe in getting the job done, whatever it takes and that's a work-ethic that is often hard to describe.
We love that too -it's what makes us great partners and teammates to each other.
We are respectful of each other and who we are, and welcome people from all walks of life and give everyone open access to learn and build skills.
If this sounds like a great fit for you, we hope you apply and join us.


Inclusivity Is Our Standard

StandardAero offers equal employment opportunities for all.
Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind.
We invite you to be who you are and experience our welcoming culture.


Raising the Standard of Excellence since 1911

With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field.
Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide.
With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.


ABOUT US

When you work at StandardAero, you're not just an employee, you're part of a vibrant company of like-minded people, all working collaboratively towards the same goals.
We succeed as a team because we value the unique contributions and perspectives of all of our people, fostering a culture of collaboration and excellence.
It's a culture that promotes mutual respect and effective communications to create an environment of stability, shaping the organization and forging a successful future.
Our goal is to be the best place to work, giving each and every employee the opportunity to reach their maximum potential through continuous learning and advancement opportunities, allowing all team members to exceed their potential and empower everyone's success.


StandardAero is one of the world's largest independent providers of services, including engine and airframe maintenance, repair and overhaul, engine component repair, engineering services, interior completions and paint applications.
The company is a global enterprise that employs nearly 7,000 employees worldwide with annual revenues exceeding $4 billion.
StandardAero serves a diverse array of customers in business and general aviation, airline, military, helicopter, components and energy markets.
The company celebrated its 100th year of industry leadership in 2011.


StandardAero is owned by Carlyle, a global investment firm with deep industry expertise that deploys private capital across four business segments: Corporate Private Equity, Real Assets, Global Credit and Investment Solutions.