Job Title: Systems AdministratorJob Location: On-SiteAbout us:Softheon is a dynamic and forward-thinking Software as a Service (SaaS) organization that is dedicated to ensuring affordable, accessible, and plentiful healthcare for every American. We are a pioneering force in the healthcare technology industry, driven by our mission to empower individuals and organizations with innovative solutions that transform the healthcare landscape.
About the role:Softheon is looking for a Systems Administrator that will lead a team to build, maintain, monitor, support, diagnose, and repair Softheon's physical and virtual systems and networking infrastructure. Additionally, your team may provide second level technical support escalation to the Softheon Helpdesk for the internal staff of Softheon.
This position is 100% on-site at our Stony Brook Headquarters. You will:Technical Support and Coordination Receive and coordinate resolutions to technical support calls and requests for the IT team.Engage in a team-based rotation system to provide continuous, round-the-clock support for critical production issues.Advise the Softheon Helpdesk on tasks and help to develop methods and procedures to increase helpdesk efficiency.Server Deployment and Maintenance Deploy, configure, and monitor Windows servers according to best practices and compliance standards.Regularly update server OS to maintain security and feature compatibility.Oversee ongoing performance tuning, hardware, and software upgrades as needed.Performance Monitoring and Optimization Regularly review server logs and performance metrics to identify inefficiencies.Optimize server performance by tweaking configurations.Security and Compliance Implement, maintain, and enforce security policies specific to Windows servers.Monitor industry alerts regarding vulnerabilities.Collaboration and Integration Work closely with DBAs, network engineers, and application developers.Continuous Learning and Development Stay updated on the latest trends in system and cloud technologies.Additional Responsibilities This role requires you to work EST hours.Availability to work occasional weekends and overnight hours as needed.You have:Education Bachelor's degree in Computer Science, Information Systems, or related field.AZ-900 Certification required.Experience 3-5 years of related experience.3-5 years of experience with Microsoft Server Admin.Minimum of 1 year of PowerShell experience.Minimum of 1 year of Microsoft Active Directory experience.Skills Strong interpersonal skills with effective verbal and written communication skills.Strong analytical and problem-solving skills.Ability to meet deadlines in a fast-paced environment.Demonstrated ability to work effectively, independently, and in a team environment.Knowledge Experience or familiarity with:Microsoft Windows operating systems.Microsoft Office Suite.Workstation hardware troubleshooting techniques.Microsoft Active Directory.Microsoft Server 2012, 2012R2, 2016, 2022.Hyper-V Virtualization.What we offer:Salary: $65,000 - $80,000/yr Softheon offers every full-time employee a comprehensive benefits package including: Opportunity to work on cutting-edge cloud-based healthcare solutions.Excellent benefits package including health, vision and dental coverage.15 days of Discretionary PTO plus 9 additional holidays.*Please note that candidates applying for this position must currently reside within the United States. Join Softheon, and together, we'll shape the future of healthcare in America.
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