At NorthBay Health, the System Engineer II will work on-site and is responsible for the administration and security of a complex multi-platform systems configuration, as well as providing assistance to the Technical Services team and other levels of staff under the direction of the Director Network Infrastructure and Operations for various projects, upgrades, and implementations. This position is primarily responsible for the roles of Security Engineer, providing security administration for all systems and supported applications within IT. This position interacts with all levels of the hospital administrative and medical/clinical staff and works with the department's Technical, Helpdesk, Operational, and Applications support staff. The incumbent ensures regular review of system alerts provided by the MSSP, through the use of System Information and Event Management (SIEM) software. Interacts with the system customers and understands the role of the systems and stakeholders as they relate to the general organizational environment.
Education:
Four-year degree in Information Technology, with an emphasis on System Security or equivalent work experience preferred.
Current technical certifications in Windows-based support preferred.
Certification or coursework in IT security preferred.
Licensure / Certification:
The position requires a valid California driver's license.
Experience:
7 years of experience in an information technology role providing direct customer support.
5 years of experience as a system administrator for Windows-based systems.
4 years of experience as an IT Security System Engineer.
Experience in healthcare information technology preferred.
Familiarity with internal/external network vulnerability scanning tools like Nessus.
Experience with Cybersecurity Frameworks (CSF) like
NIST 800-53 , ISO27000, MITRE ATTACK, NIST 800-171.
Experience with XDR, Email gateway, file auditing, SIEM.
Experience with network security tools and policy review and writing.
Experience with SQL, Linux, Powershell scripting, and Exchange.
Skills:
Advanced knowledge of security principles, system administration standards including backup & recovery, security administration, performance analysis & tuning, capacity planning, hardware, and O/S maintenance.
Experience with Multifactor Authentication (MFA).
Strong analytical and problem-solving skills as it relates to security issues.
Strong organizational and multi-tasking skills.
Experience working with the ITIL framework.
Ability to manage multiple complex problems under pressure while maintaining a positive and professional demeanor.
Expert knowledge of security computer fundamentals, computer security operations, network security, telecommunications systems, and help desk methodologies.
Should also have general knowledge of the healthcare business and information systems as they affect the clinician's workflow.
Must work independently with minimal direction/supervision.
Requires dedicated attention to detail as well as the ability to maintain confidentiality of security-related information and investigations.
Ability to evaluate security policies for modifications and changes as it applies to current security posture requirements.
Advanced knowledge of HIPAA and information security policies, procedures, and technical systems in order to maintain the confidentiality, integrity, and availability of NBHS healthcare information systems.
Interpersonal Skills:
Demonstrates the NorthBay Way, a set of value-based behaviors that are consistently demonstrated and role modeled by all employees at NorthBay Healthcare, consisting of Caring, Communication, Collaboration, and Competence.
Able to communicate in an effective and professional manner with co-workers, vendors, associates, and other departments.
Able to control tense situations to remain focused on the problem at hand.
Hours of Work:
Normally works eight hours Monday through Friday.
Participate in on-call rotation for off-hours system engineering support.
Occasionally must work late in the evening or on weekends to complete project deadlines, patching and system maintenance, or emergency situations.
Hours will vary according to work demands.
Must be available by cell phone 24 hours a day, 7 days a week as necessary.
Compensation:
Pay range $60.00 - $79.00 based on experience in doing the duties of the role.
About Us:
At NorthBay Health, we are committed to providing you with competitive wages and quality benefits for you and your family:
Wages reviewed annually and adjusted to remain competitive.
Medical, dental, and vision benefits for full and part-time employees and their families. Part-time is 20-39 hours per week.
Tax-deferred 403b with a percentage matched by NorthBay Health.
Employee Assistance Program.
Tax-deferred dependent care plan.
Life Insurance.
Employee Recognition Program.
Vacation & Sick Time benefits.
Disability Insurance.
Wellness Program.
Generous shift differentials for eligible staff.
NorthBay Health provides sophisticated healthcare services not only in our two hospitals—NorthBay Medical Center in Fairfield and NorthBay VacaValley Hospital in Vacaville, California—but in our primary care, specialty care practices, and urgent care centers. From oncology to open-heart surgery, and from birth through the end of life, NorthBay Healthcare has teams of medical experts ready to assist in your care.
It is our goal to exude warmth and caring as we meet and greet patients, family, and visitors in our hospitals and medical offices. Our dedication to our patients continues throughout their healthcare journey.
NorthBay Health was born in Solano County, and we remain committed to delivering advanced medicine here to the community we serve. That's why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment, and pushing the limits of technology alongside other healthcare pioneers.
To learn more about NorthBay Health's benefits, diversity statement, and community please visit our website.
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