Scheduled Hours 40 Position Summary Under general supervision, the person in this position is responsible for design, implementation, and engineering support for technology solutions such as server virtualization, collaboration systems, active directory and database solutions. The engineer must possess a broad range of technical skills and experience with enterprise-class services. The engineer will work with a team of technical staff within the Washington University IT organization to ensure that WashU IT services stay aligned with University initiatives that include research, teaching, patient care, and administrative objectives. Job Description Primary Duties and Responsibilities Perform research, analyze technology, consult vendors, and apply best practices to design technical solutions by Utilizing systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications. Typically related to new implementations or enhancements of enterprise scale and moderate complexity. Validate, test and implement new products and services. Provide technical and advisory leadership as required to complete objectives. Respond to and resolve incidents escalated from lower-level engineers and performance tuning requests utilizing critical thinking skills. Create and maintain documentation related to services, solutions and interfaces. Provide training and mentoring for other personnel. Perform other duties as assigned. Working Conditions This position will participate in on call rotations and will occasionally require working evenings and weekends. This position will need to be able to travel to on-campus and off-campus locations for meetings as needed. Preferred Qualifications System Based:
Linux based computing environments. The Atlassian suite of team collaboration tools: Jira, Confluence, Bamboo, Bitbucket. Open-source development tools and languages: Git, Bash, Perl, Python, Ruby, Go. Configuration management and orchestration with Puppet and Ansible. Scheduled jobs and workflows with Jenkins. Centralized log management with ElasticSearch, Logstash, Kibana, Splunk. Metrics and visualizations with Graphite and Grafana. Monitoring and alert management with Prometheus and PagerDuty. High performance or high throughput computing with IBM Platform and Spectrum products. Docker containers and Kubernetes runtime environments. Cloud infrastructure provisioning with Terraform. Relational database services based on PostgreSQL and MySQL. Other Preferred Qualifications:
Bachelor's degree plus five years of related experience or equivalent combination of education and experience. Experience working in higher education. Professional certification. Experience in enterprise-scale environments. Experience as a technical team leader. Experience with systems analysis techniques and procedures and developing functional specifications. Technology specifics as above [key technologies such as VMWare for virtualization, Exchange/SharePoint for Collaboration, SQL DB, Tiered enterprise storage systems]. High aptitude for learning new technologies. Ability to effectively communicate technical issues. Effective oral and written presentation skills. Ability to adjust to changes in priorities. Ability to work with minimal supervision with a high degree of accuracy. Ability to learn quickly and adapt to new circumstances. Good organizational skills. Flexible and willing to work extended hours as necessary and recognize the need to do so. Ability to adjust scheduled time. Able to exercise good judgment and demonstrate a proactive approach to problem solving. Required Qualifications Associate degree plus five years of related experience or an equivalent combination of education and experience.
Grade G15 Salary Range $82,500.00 - $145,200.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ .
Accommodation If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit:
EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â" fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply. About Washington University in St. Louis
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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