As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.comTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The Talent Community Vetting Specialist/Manager is part of the Global Talent Community team, and their primary role is to learn and execute/lead the programs, procedures, initiatives, and special projects as needed by their team. They are also responsible for timely responses to internal and external queries, making each contact clear, concise, and helpful. All work must be based on upholding the Welocalize Four Pillars of Customer Service, Quality, Innovation, and Global Teamwork.Main ResponsibilitiesRecruit new talent into Welocalize's Talent Community. Offer an engaging pre-hire experience. Constantly researching and improving our recruitment channels. Liaise with Program Squad to understand customer capacity requirements and work with Sourcing team to proactively bring new resources or upskill existing resources to meet requirement consistently. Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for a specific program, task type, skillset or competency level. Suitability may be based on quality, market / language strategy, capacity and or client specific needs. Follow process to complete the onboarding of suppliers to new client programs. Process, organize and maintain all SOPs and procedures.Master all documented processes and requirements, so that they can support and educate the community.ExperienceAt least one year of relevant experience in recruitment. Experience in a fast-paced, client-centric environment, ability to adapt to business needs. Ability to stay organized and informed in a fast-paced environment. Good communication skills, attention to detail, and being self-driven to meet tight deadlines are essential. An objective, problem-solving mindset, mental flexibility, and a "can-do" attitude, having a solution-oriented approach to every challenge. Taking the initiative to proactively assess and mitigate risks. Enjoys working in a team and derives energy from being within a team, contributing to the team's success. Team player with the ability to problem-solve and show initiative. Fluency in written and verbal English. Strong computer literacy, MS Office, e-mail, internet. Proven ability to learn new processes and tools. Positive and energetic thrives in all kinds of social situations regardless of culture. Knowledge of the localization industry is desired but not mandatory.Key CompetenciesExcellent Customer Service skills. Naturally inclined towards Quality in all areas of responsibility. Persuasive Communicator with a focus on transparency and building relationships. Problem solver with a drive for Continuous Process Improvement. Bachelor's degree (BA) from a college or university in the related field, or equivalent combination of education and experience.
