JOB SUMMARY:Drives UO employees on property between Universal Studios and Islands of Adventure, Volcano Bay and Hard Rock employee back of house areas.
MAJOR RESPONSIBILITIES:
Drives shuttle bus ensuring the proper use of safety practices and procedures. Makes appropriate radios calls. Follows schedule/ pattern for appropriate routes ensuring timely service.
Loads and unloads passengers while providing exceptional Guest Service to Team Members. Greeting all Team Members with appropriate greeting ("Good Morning", "Good Afternoon, "Good Evening"). Screens passengers discreetly for special accommodations and provides appropriate information and or assistance.
Cleans bus and bus stops, inspects bus for service issues, monitors stops and bus equipment throughout the day and reports to appropriate contact daily.
Maintains accurate passenger manifests.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and Team Member involvement activities.
Performs other duties as assigned.
EDUCATION:High school degree or GED is required.
EXPERIENCE:Six months to one year previous bus driving experience is preferred or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Commercial Florida Driver's License, Class B with a Passenger and Air Brake endorsement required
Will be required to undergo Department of Transportation (DOT) physical and random drug testing
ADDITIONAL INFORMATION:The following skills and/or experience is required:
Strong Guest/ team interaction skills
Excellent verbal and written communication skills
Detail oriented
Ability to multi-task in a fast paced environment
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to solve practical problems involving several variables in standardized situations
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Required to be comfortable giving scripted spiel on microphone
Required ability to stand for long periods of time
Required to lift up to 50lbs
Required to bend and kneel
Ability to stay alert on short repetitious routes
Universal Orlando Resort.Here you can.
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