Tech Sales Engineer

Company Description

ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers.
We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments.
Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provides expert, value-added consulting at the customer level.
ITW Pro Brands has 3 manufacturing facilities (Olathe, KS, Tucker, GA and DeWitt, IA) and a formulation lab in Carol Stream, IL and employs 250+ individuals.


Job Description

The Tech Sales Engineer is responsible and accountable for providing technical expertise and product knowledge support to the ITW Pro Brands R&D, Marketing and Sales teams.
Enable the sales process/team through understanding, training, and defining of solutions for customer needs and problems.
Supports the ITW Pro Brands distribution partner network through product knowledge, safety and training.
This role will collaborate effectively with other functional areas to support the division strategy.


Qualifications

•Responsible for ensuring all technical needs of the sales team, end users and distributors are met in the assigned segment.

Product recommendations Sales Team training Distributor training End User training CBI support and expertise Lab projects Product trialing to support new sales opportunities Other sales related items/priorities as required
•Manage and implement specifications for customers, products and processes within the assigned segment.

•Work through the field sales team, marketing and R&D to obtain competitive product samples, information/literature on competitive products as well as knowledge surrounding competitive application/value propositions etc.

•Assist the marketing team with necessary support for new product launches, product promotions, video content etc.

•Support Marketing team with Strengths, Weakness, Opportunities, Threats (SWOT) analysis.

•Execute any ad-hoc or newly introduced projects, plans, campaigns or initiatives the commercial management team deems necessary to implement.

•Comply with timelines for all Workday activities, required trainings and any additional necessary requirements such as Dayforce vacation tracking.

•Aide the R&D NPD process.

•Perform other assignments to meet company objectives, i.e., VOC interviews, technical presentations, etc.

•Field and vet calls and emails from customer leads (distributor and end user) and log information in our CRM (SFDC).

•Provide and manage reports to demonstrate progress in goal achievement through CRM system (SFDC)
•Follows the 80/20 philosophy in prioritizing daily tasks and serves as a contributing member of the Technical Operations Staff.

•Professional represents company in a number of diverse settings including active participation in required audits and other related meetings.

•Foster, communicate and exemplify the values of ITW; act with integrity and trust, operate with simplicity, treat everyone with respect, take shared risk.

•Travel >30% for business needs.
International travel may be required.

•Performs other duties as assigned.


Education/Experience Requirements:
•Bachelor's degree in Chemistry, Chemical Engineering, Biology or related field.
Experience in chemical industry or aerosol manufacturing a plus.

•Minimum of three (3) to five (5) years' experience in sales or a combination of technical sales, quality control, compliance and technical services within the industrial chemical marketplace.

•Proficient in Microsoft Office programs (Word, Excel, Power Point) and Outlook.
Strong written, verbal and collaborative communication skills.


Other Competencies
•Well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization such as operators, executives, suppliers, customers, etc.

•Commitment and willingness to strive toward achieving goals and business objectives.
Acts with a sense of urgency to drive results.

•Possess an entrepreneurial spirit and willing to take initiative with focus on the key initiatives and opportunities for improvement and growth.

•Able to effectively work with and through others in a collaborative environment.

•Takes ownership and drives positive change.

•Results oriented, entrepreneurial and self-motivated, with solid planning and organizational capabilities, a bias for action, and the capability to define, evaluate and take risks.

•Good leadership, motivational and interpersonal skills.

•Strong analytical skills with the ability to think strategically, develop tactics and measurable implementation plans and able to transform solid thinking into action.

•Strong intellectual curiosity with an appetite for exploring new and previously uncharted territories and an openness to change and ability to think out of the box.

•Proven ability to work under pressure without compromising on deliverables.

•Must be able to handle multiple tasks simultaneously, manage priorities and work independently as well as on a team.

•Well-developed emotional quotient, able to relate well to people at all levels inside and outside the organization such as operators, executives, suppliers, customers, etc.

•Self-starter, highly motivated, follows directions well and can work with little or no supervision.

•Able to adapt effectively to changes in the work environment in a positive manner; able to deal with frequent change, delays, or unexpected events.

•Excellent verbal, written, interpersonal, communication and presentation skills with experience in working with all levels of company and outside resources.

•Proficient time management and prioritization skills.


Additional Information

ITW Pro Brands is an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


ITW is an equal opportunity employer.
We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.