Technical Account Manager

Details of the offer

What You Will Do Leading business process discovery workshopsDeveloping and leveraging expertise in AI solutionsPlanning, managing, and performing application build, test, and deploy activitiesIdentifying and monitoring interdependencies between various program or project workstreamsCreating project deliverables and standardsPlanning and establishing after go-live activitiesEffectively communicating complex client and solution concepts to audiences of varying levelsWhat You Will Bring Bachelor's degree in Computer Science, Information Technology, or a related field.3-5 years of experience in a client-facing implementation consultant role, preferably in a software or AI technology environment.Strong technical background with the ability to understand and articulate complex technical concepts.Have worked in a (Series A - Series C) B2B SaaS startup environment.Proven expertise in steering technical projects, ensuring seamless execution from inception to completion.Adept at strategically gathering and distilling requirements, coupled with a mastery of User Acceptance Testing (UAT) processes to guarantee optimal project outcomes.Skillful in crafting meticulous testing workflows and scenarios, contributing to the delivery of high-quality and flawlessly functioning solutions.Demonstrated track record of delivering exceptional customer success, showcasing a commitment to understanding and exceeding client expectations.Proven project management skills with experience leading end-to-end implementations.Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.Experience working with AI, including chatbots preferredSAAS and/or Fintech industry experience preferredCompensation Compensation is expected to be between $125,000 - $150,000.
Exact compensation may vary based on skills and location.What We Offer Remote First Policy Medical/Dental/Vision Insurance PTO & Holidays Life Insurance
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Nominal Salary: To be agreed

Source: Jobleads

Requirements

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