Omega Systems is a dynamic, growing IT company with excellent opportunities for advancement and career development. We are a people-oriented business full of problem-solvers with a strong focus on teamwork, respectful communication, and collaboration . We are excited to add additional Technical Account Managers to our expanding team. If you have managed IT needs for larger clients, love building professional relationships, and are looking for a role that will reward your sales acumen with bonuses and commissions, this is the role for you!
Role Highlights:
Hybrid Flexibility as you work remotely, in-office, and visit clients
Supportive, experienced management and co-workers committed to a positive, respectful workplace
Variety and problem-solving opportunities - a wide variety of clients and continued company growth means there's always room for innovation and improvement
Strong focus on feedback, career development , and internal promotion
Robust benefits package, including medical, dental, vision, PTO, FSA program, and 401(k)
Full-time, direct hire role with guaranteed starting salary of $100-125K + commission!
What You'll Do:
Relationship Management: Become your client's go-to point of contact, listening to their needs, building a relationship, and creating confidence in Omega's services
Project/Incident Management: Coordinate with teams to ensure project deliverables are met, manage client expectations, and ensure timely resolution of escalated service issues
Technical Consulting: Act as a trusted advisor, develop technology plans and budgets tailored to each client's business risks and goals
Strategic Planning: Conduct regular reviews and strategic planning sessions to align technology solutions with customer goals, driving both customer retention and revenue growth
Required Skills:
Basic understanding of IT infrastructure, Windows Server, Storage, Hypervisors and Connectivity
High-level knowledge of networks, protocols, wireless, and firewalls
Ability to effectively review solutions for Backup, Disaster Recovery, Anti-Virus, and Security Standards (existing as well as emerging) with customers
Experience with Remote Desktop Services and Virtual Desktop infrastructure; advantages and challenges
Passion for professional relationships, meeting client needs, and problem-solving with a team
Positive mentality, affinity for giving/receiving respectful feedback, and comfortability changing tasks rapidly
Prior MSP experience strongly preferred - if you've been a vCIO, account manager, client success manager, technical account manager, or salesperson at an MSP, this could be a great fit!
Ready to Apply:
Start by applying with your resume
Prioritized consideration will be given to candidates who get a head-start on our application process here:
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
3 years
Schedule:
Monday to Friday
Supplemental pay types:
Bonus opportunities
Commission pay
Travel requirement:
Up to 25% travel
Willingness to travel:
25% (Preferred)
Work Location: Hybrid remote in Mount Holly, NJ 08060
