Technical Director

About Avalere Health Established in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries.
Our 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.
Avalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.
We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. 
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.
About the role: We are seeking a?Technical Director?to lead the technology strategy within our?Digital Experience Technology (DET)?capability. This role requires deep marketing technology expertise, particularly in?Adobe Experience Manager (AEM), and strong leadership across multidisciplinary teams. You will collaborate with internal and external partners to deliver strategic marketing technology solutions within the pharmaceutical space. The ideal candidate will balance?strategic and tactical initiatives, delivering innovative digital experiences while aligning with client goals and business requirements.  Our?DET?offerings include full-stack software/platform development, business analysis, quality assurance, managed services, and marketing/digital operations. The Technical Director will play a key role in ensuring continuous success and satisfaction for clients. 

\n What you'll do: Client Satisfaction & Growth:?Ensure client satisfaction, driving both existing business and new opportunities. Develop strong relationships with client IT, marketing, customer experience, and promotional review teams. Technical Leadership:?Serve as the technical expert on the client's marketing stack, with a focus on AEM. Lead the technology strategy and architecture for digital solutions, collaborating with internal Technical Architects and the client's IT teams. Cross-Functional Team Leadership:?Lead multidisciplinary teams, including account managers, project managers, business analysts, UX, creative, strategy, and QA professionals. Promote team collaboration to deliver projects aligned with client goals. Collaboration & Strategy:?Partner with internal teams and clients to identify opportunities for optimizing marketing technology, providing technical expertise to shape client strategies. Collaborate with engagement strategists, UX, and creative teams to deliver best-in-class user experiences. Project Oversight & Delivery:?Lead the successful delivery of digital marketing solutions, ensuring projects meet quality, budget, and timeline expectations. Accurately estimate projects and manage scope documentation. Innovation & Continuous Improvement:?Contribute to the DET capability's continuous improvement, bringing innovative ideas and ensuring the team stays ahead of digital marketing trends and technologies. Process Adherence:?Ensure adherence to software development lifecycle (SDLC) processes, working closely with business analysts and product owners to translate client requirements into technical solutions. Team Development:?Mentor and manage team members, fostering a collaborative environment where people are motivated to do their best. Maintain the right-sized DET personnel across projects. Vendor & Partner Management:?Manage relationships with external vendors and technology partners to ensure seamless integration of third-party tools and platforms. Technical Documentation & Best Practices:?Drive adherence to industry best practices in design, development, and implementation while maintaining a forward-thinking perspective on emerging trends. Interactions (External and Internal): External:?Collaborate with client marketing, IT, CX teams, third-party vendors, and external agencies. Internal:?Work closely with the Digital Experience Technology Team and cross-functional marketing and medical teams to deliver solutions.  About you: Bachelor's degree in Computer Science or related field, or equivalent work experience. 7+ years?of work experience in marketing technology, IT, or software development, ideally within the life sciences industry. 5+ years?of leading complex technology projects. Proven experience working with?AEM?and delivering omnichannel marketing solutions. Expertise in digital marketing technologies and platforms such as HTML, JavaScript, CSS, and databases. Strong understanding of accessibility (WCAG) best practices and the software development lifecycle. Experience leading client meetings, presentations, and new business efforts. Experience working within agile methodologies like Scrum or Waterfall. Pharmaceutical or creative agency experience?is a plus.
\nWhat we can offer Avalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare's most complex challenges.
At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.
We are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.
We have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. 
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